Seguno Email Marketing , 1,116 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, customizable templates, and marketing automation features. Many have reported a boost in sales and value its detailed campaign reporting. The app's integration with Canva and Shopify's customer segments, discounts, products, and collections is highly praised. Merchants consistently commend the customer service for its prompt and helpful responses. The pricing model is considered beneficial for small businesses.

November 6, 2019

Very simple and easy to use email marketing platform for Shopify merchants. Limited functionalities and very basic email editing options, but essential parts are there (newsletter & automation). I would recommend for every Small Business running on Shopify. Large & Enterprise level merchants should look elsewhere.

NEAT ECOMMERCE
Canada
Almost 2 years using the app
Seguno replied November 7, 2019

Thanks very much for your recommendation, we really appreciate it! We do plan on adding more advanced features as time goes on to accommodate even more of our customers' requests, and we thank you for your feedback :) Please check your inbox for a follow-up email, we'd love to hear back from you about which specific features you'd like to see Seguno incorporate for the future.

Edited March 7, 2022

I love this app, it's so easy to use and because it's inside Shopify, very easy too to create customers groups to target with the mails. And the best is the support. Very fast and very professional.

Maître Philippe & Filles
Germany
Almost 2 years using the app
Seguno replied April 20, 2020

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

Edited May 27, 2020

I use this app for my weekly e mails. It's easy to use, looks great, and our sales have increased. I don't get as much spam as I did with other e mail services. They respond to contact in a short time and are very helpful. It's the best e mail app I've ever used!!

17th Century Suds: LiXTiK Lip Balm & Ithaca Soap
United States
Almost 2 years using the app
Seguno replied May 27, 2020

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

June 1, 2021

Excellent automation software, helpful insights, and easy to use controls. I would recommend this to anyone who is looking to improve their e-commerce.

Myers Sewing
United States
Over 1 year using the app
Seguno replied June 7, 2021

Hello, thanks so much for your recommendation and feedback, we really appreciate it! If you ever need assistance using the app, please don't hesitate to reach out to our support team :)

August 3, 2019

It makes sending out emails to my clients easy and quick. I was paying monthly for service that I really was not using. I appreciate that the app is wrapped into shopify so I do not have to be jumping from app to app.

Shea Bath
United States
Over 1 year using the app
April 1, 2022

I've waited way too long to take the leap into email automation and Seguno has made the experience very empowering. The integration with Shopify is really smooth and I've created automations and can clearly see what is happening, when and why. Thank you Seguno ☺

Chakratopia
United States
Over 1 year using the app
Seguno replied April 1, 2022

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

May 3, 2022

I've been using the app for my email marketing for a few months now and I love it. I've tried quite a few others and nothing seems to come close. Great templates, really easy editing and very simple to personalize with great personal service and even tips on what to send and when.

Happy Hiking
Denmark
Over 1 year using the app
Seguno replied May 6, 2022

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

March 7, 2023

Great experience with Seguno and the support, when needed, is excellent. Shout out to Cameron who is on - nothing is too much trouble.

Barbury Hill
United Kingdom
Over 1 year using the app
Seguno replied March 20, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

July 20, 2019

Good app and I’m happy they listen, but there is space for improvement:
- unique discount code expiry should be customizable from few hours to few weeks, for now it’s fixed 7 days, which is too long for abandoned checkout email (few hours would be better here);
- abandoned cart email series would be more beneficial than one remainder email - this would allow to send reminder without promo code first, and second one with promo code if first one didn’t work.
Hope you’ll incorporate the above asap and thank you.

MP VINTAGE
Australia
Over 1 year using the app
Seguno replied July 22, 2019

We're happy to hear you're enjoying the app otherwise. We truly appreciate your feedback here and will make sure our engineers see it. Take care!

June 27, 2021

I use this app to try to build my email subscribers and create newsletters and try to help with email marketing. We are new to ecommerce and their tutorials are SO helpful. Any time I have had questions, chat support is quick to reply and customer service is awesome! Again, being brand new to ecommerce we are learning a lot and doing that mostly with their tutorials which are amazing. Thank you!

Belle Amici
United States
Over 1 year using the app
Seguno replied June 29, 2021

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)