Seguno Email Marketing , 1,111 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing app for its user-friendly interface, affordable pricing, and easy integration with Shopify and Canva. They appreciate the wide range of customization options and templates, which have reportedly led to increased sales. The app's customer support is praised for its promptness and flexibility in pricing. Merchants also value the app's ability to integrate with Shopify's customer segments, discounts, products, and collections.

Edited June 28, 2019

This was my first email marketing app and I found it super easy to use. It took me less than 30 mins to setup all of my automations and send out my first newsletter!good support from Seguno when asking questions and quick to respond.

9eight5
New Zealand
9 months using the app
Seguno replied July 8, 2019

Thanks so much for the kind words! Quick and easy is good to hear. :)

April 5, 2021

so far so good, I've created my first automations and I'm satisfied I set up my first welcome automation very quickly and find it easy and intuitive to use. What I unfortunately didn't like was that I had to translate a lot for my German shop. Sure you only do it once, but I would have loved to put the time in another place. It would be a huge help if you let an expert do it and offer it as an option. Otherwise I can recommend the app

Reelaix
Germany
9 months using the app
Seguno replied April 5, 2021

Hello, thanks so much for your recommendation and feedback, we really appreciate it! We do hope to make changes to improve language support within the app in the future. If you ever need assistance with anything, please don't hesitate to reach out to our support team :)

December 17, 2018

Amazing support from the developers of this app! Chris helped me out with problems as they came along, and gave me valuable live feedback on my emails to different segments. If you are looking for an email marketing option and are still starting out with e-commerce I definitely recommend Seguno. A major plus the integration with Shopify, I had really enjoyed sending out emails through Seguno, in comparison to Mailchimp which I was using before.

chicminime
Finland
9 months using the app
March 24, 2022

Really easy to use and a 'popup' coming soon. Excellent customer service. Highly recommended. Thank you Cameron and the team

Nudiflora
Australia
9 months using the app
Seguno replied April 1, 2022

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

February 14, 2019

Beautiful app that allowed me to really create e-mails for all those who subscribed to my store. Great app if you need templates and automation.

Iron Made Trees
United States
9 months using the app
August 17, 2022

Found this app on tiktok and im glad I did. Easy to use and lots of customization! I also really like their pop up app. Adds to much to my website.

Moonlightrose Cosmetics
United States
9 months using the app
Seguno replied August 19, 2022

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

May 29, 2020

The service at Seguno is amazing. I have had exemplary service and real guidance on how to better engage with my email list. I had a zoom call, a webinar, and multiple online chats and emails. So important since my store has been mandated closed by COVID19, and I really need to connect with my existing customer base. Mailchimp took 2 days to write me back, and my open rates just kept getting worse and worse. The best thing is Seguno integrates beautifully with shopify so I don't need to learn a new platform and I can manage everything from the comfort of shopify. My open rates are higher than ever, they watch your list to make sure it maintains a good rating to achieve better deliverability, and provide tools on how to increased open rates with your customers. I'm super impressed so far. Now I need a CRM that integrates well with Seguno and Shopify! I also wish they had prettier templates, but I'm happy with what I've got right now!

Bhoomki
United States
9 months using the app
Seguno replied June 1, 2020

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

Edited June 25, 2021

UPDATE 6/2021: The best part about Seguno is their customer service. Everyone I have come into contact with is really friendly and knowledgeable. They respond to questions quickly, and there are no questions they consider "stupid questions." Thank you, Kestrel, Katherine, Cameron, and Brian for all your help! I just installed this app a week ago, and I have already managed to import my mailing list from MailChimp, set up automations, and import subscribers from a print magazine campaign I'm running, and all that with no knowledge of coding (none needed for this app). The app is easy to work with on the back end, with good options to personalize emails to match the brand style. Customer support is professional, easy to access, and the reps are very helpful. One of the best things for me is that the app is very light on how it impacts the website speed. I've had issues with speed in the past when using other apps to the point where I had to hire a professional developer to try and help my site perform better. After deleting those apps (2 of them) and installing Seguno Email Marketing in their place, my mobile store speed increased by 12 points. I'm looking forward to seeing what new features the guys from Seguno unveil in the future.

Buckaroo Bling
United States
9 months using the app
Seguno replied September 30, 2020

Hi there, thanks very much for taking the time to leave us 5-stars, it really means a lot. We truly appreciate your kind words, and although Seguno doesn't install anything on your storefront, we're happy to hear your site seems to be running faster! Thanks again and if you need anything else, you know where to find us :)

March 9, 2022

application works perfectly, we are using it for one week but everything looks pretty easy and ui is great.

florentinodelure
Moldova
9 months using the app
Seguno replied March 10, 2022

Thanks so much for leaving us 5-stars! Please don't hesitate to reach out to support if you have any questions at all :)

May 12, 2022

It has all the functions you need when you're just starting out at a price most stores can afford. Their customer service is excellent. I have used Chat twice and both times it has been responsive and extremely helpful (and nice).

Poppy Monk Needlepoint
United States
9 months using the app
Seguno replied May 20, 2022

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)