Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

November 20, 2020

It's a good alternative to Mailchimp since it's readily available in the interface. For beginners it's a great tool, but has some limitations for those that are used to a more robust tool. It's superb for setting up a quick email, integrating products, and looking professional on a smaller budget. However, things such as name tags (inability to include), true reporting (inability to view click reporting, open rates, compare/contrast emails, subject line. A/B testing, etc), custom templates (inability to add your own HTML/CSS templates), etc. are lacking. I'm hopeful they'll come up with more reporting and customization as they continue to grow. Customer support is always very helpful.

Tulips & Twirls Boutique
United States
10 months using the app
Seguno replied November 20, 2020

Thanks for the review! As a long-term user, we really appreciate your feedback and want to make sure that you continue to be happy with Seguno. Please respond to the email I sent - I'd love to have a quick call to make sure we understand your feedback and see if there's anything we can do to improve your experience. I know some of the items you've requested are on our development roadmap, but some other ones might have some good solutions we can find together quickly :) Looking forward to hearing back!

June 30, 2019

It's a very easy app to use. Everything that you could possibly need for email marketing is in this app. Oh, and support is excellent

First Blush Co.
Australia
10 months using the app
Seguno replied June 30, 2019

Thank you very much for your review! It means a lot to us.

December 6, 2021

Great email app. Easy to use. Works well with Shopify. Remember to set up your automations! Good automations are the key to getting the most out of your email list.

RAD Children's Furniture
United States
10 months using the app
Seguno replied December 9, 2021

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

Edited August 12, 2019

I think for a free app, this is brilliant. I am really impressed. Does what it says, and functions well. Thank you Seguno! Good job!

Beauty and the Best - Body Co♡™
Australia
10 months using the app
January 4, 2020

I really like it, easy to use. Would get 5 stars if you would have a decent popup function too.. But I still recommend it!

Briosa.se
Sweden
10 months using the app
Seguno replied January 6, 2020

Hi there, thanks so much for your feedback, we're glad to hear you're liking the app and finding it easy to use! While we don't currently have a pop-up available, we do have another app called Dynamic Banner Suite which will capture email addresses via a customizable banner on your storefront. You can download it for free by scrolling down on your Seguno dashboard until you see the button for the free install. We also plan to build a pop-up feature/app in the near future, so please stay tuned for updates on that :)

Edited March 4, 2021

It's a great app. But does not update your subscription email list. They asked me if my customers opp for email marketing? I have 1500 customers that did noy get updated to their app when added to my store via csv file. my customers now from 1754, to 3000 don't get emails. So I have to update weekly on Shopify. So keep on top of these in Shopify!!! It's a lot of work.

Naturalistics
United States
10 months using the app
Seguno replied March 4, 2021

Hi! We appreciate the updated review but would still love to connect and help you solve the subscriber issue you're running into. Our app is built so that as long as the subscriber data is getting into Shopify as you expect, then it's coming over to Seguno with no additional work needed.

Please feel free to respond to our Support email or you can reach me directly at brian@seguno.com and I'll be happy to help!

Thanks, Brian

February 2, 2023

I switched after 4 years from a well known provider and am angry I didn't switch sooner. The Seguno team have been a dream to work with and I'm blown away by how robust the system is for the price. One very happy new customer over here.

LuxIllume
United States
10 months using the app
Seguno replied February 7, 2023

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

January 27, 2021

This app is super helpful during the launch of my business. Completely. recommend very easy to compose emails

For The Kulture
United States
10 months using the app
Seguno replied February 5, 2021

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

December 5, 2022

Die App ist einfach zu installieren. Wir nutzen nur die Automationen (abgebrochener Warenkorb, neuer Kunde, wiederkehrender Kunde etc.), nicht die Newsletter. Sehr gute Conversions.

Nu-business.life International
Germany
10 months using the app
Seguno replied December 13, 2022

Hallo, vielen Dank, dass Sie uns eine glänzende Bewertung hinterlassen haben, wir wissen das wirklich zu schätzen! Wir freuen uns sehr zu hören, dass Sie Seguno einfach zu bedienen finden und dass Sie bisher damit zufrieden sind :)

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Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

October 20, 2020

I've been using this app for approx. 6 months and I can say with certainty that it's a GREAT app. I am using the 'free' version until I grow my business, then I'll gladly upgrade. With some apps, the free versions usually consist of paid add-ons, but Seguno is very straight forward and I appreciate that! Can't wait to discover more when I upgrade. Thank you!

Something To Wear
United States
10 months using the app
Seguno replied October 22, 2020

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)