Seguno Email Marketing , 1,114 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this email marketing app for its user-friendly interface, affordable pricing, and easy integration with Shopify and Canva. They appreciate the wide range of customization options and templates, which have reportedly led to increased sales. The app's customer support is praised for its promptness and flexibility in pricing. Merchants also value the app's ability to integrate with Shopify's customer segments, discounts, products, and collections.
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I find the app very easy to use and the content is excellent. I will be using this app for my business
Awesome to hear! Thanks for the review.
Excellente, I love it so far. I recommend it if you are starting a business like me and you barely make a profit this tool is great and free. Thank you
We're happy to hear that the free tier of the app helped you make a profit! Thank YOU for using our app. :)
Easy to use. Integrates seamlessly into Shopify. Good pricing model. Very polished features. Helpful support.
Thank you for the review! We appreciate you taking the time and are glad to hear you're enjoying yourself. If there's anything else you need, you know how to find us :). Thanks again!
Yes! This is exactly what I'm looking for. This app fully integrated with Shopify makes it so much easier to use and understand my email campaigns. The automation options are simple yet perfect for what I need. Thank you very much Seguno team.
Hello, thanks so much for your kind words and feedback, it really means a lot to us! If you ever need assistance please feel free to reach out to our support team :)
I like this app, they are working to make it better each day. Worth giving it a try to see if it fits into your business.
Hey there! Thanks for your review and for being a great customer of ours, we really appreciate you choosing Seguno. How have things been going since? :)
Just installed and started using this app. Its so easy to use ! So glad I found it. It only took me a few mminutes to set up newsletters and emails. Loving it!
Thank you so very much for your kind words, we truly appreciate you using Seguno and leaving a review. Please reach out to us if you ever need anything at all. Have a great rest of your weekend! :)
Seguno is sloppy and not user-friendly. I've been trying to switch from Mailchimp to Seguno for the past few hours, even got on the phone with Shopify and they can't even help me figure out the simplest of requests. One of the things I loved about Mailchimp and Shopify is how easy it is to use for us non-experts. Seguno has none of that. And Seguno has no live chat or phone support so the best I could do is send an email. Firstly, they have one long 15 min video with instructions as opposed to a few topic-related help videos so users can choose which one to watch to get the help they need. This means I had to try to skip through the video to get the info I needed and still didn't get it. Secondly, their backend is sloppy and not clear. I'm still trying to find the place to add an option for joining my newsletter to my home page. Hours later, I still can't find it. I found a newsletter page but no way to link it to my website. One of the things I love about Shopify is how quickly one can change and build things. No more with Seguno. I'm giving it a day for Seguno to help or I would need to try another provider.
Hi there. I had tried contacting you directly a handful of times immediately after this and the weeks following but never heard from you. I am very sorry you had a bad experience. Thanks for sticking with us though, it's great you're still using us for certain things and I hope your experience has turned around some. If you're interested in hands-on help to take advantage of more of what Seguno has to offer, I'm happy to schedule a call to walk through everything with you. Thanks again.
I found this app very easy and straightforward to install, set up and use - especially as I am not terribly tech-savvy. I like how it links in nicely with all my Shopify data - so easy to add products or collections to emails. The process for me has been excellent. I would give it the extra star but for two reasons - one the help centre have been taking a while to get back to my queries, however I put this down to many new customers due to shopify and Mailchimp parting ways - I'm sure and they have assured me this will be rectified. The other thing is that currently I can't see which customers have responded to emails via opens, clicks, purchases etc. Again, though, Seguno have told me that this will be something they will be adding to the app.
Thanks so much for your review, we really appreciate it. We are growing our support team and ramping up our help center content to better serve you, thank you for your patience.
I'm also happy to report we've added in the activity listing to see which subscribers performed which actions. Give it a try by clicking on how many deliveries you had on a recent newsletter and let us know what you think. Thanks again! :)
Very user friendly with lots of professional features! Easier to use than Mailchimp and integrates flawlessly with Shopify.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Cameron was incredibly helpful. Lahens Medical Center loves Seguno and how user friendly it is. They release new template designs quite frequently and are great because you can edit them to fit into the design of your website!
Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have more questions you know where to find us :)