Seguno Email Marketing , 1,111 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing app for its user-friendly interface, affordable pricing, and easy integration with Shopify and Canva. They appreciate the wide range of customization options and templates, which have reportedly led to increased sales. The app's customer support is praised for its promptness and flexibility in pricing. Merchants also value the app's ability to integrate with Shopify's customer segments, discounts, products, and collections.

Edited May 14, 2019

I like how it works with shopify but I sincerely wish there were an option to add a customer's birthday in the system! This might be a shopify issue but I just switched from a different app and I can no longer dish out coupons for birthdays and people are not happy about it!

CBD of Lawrence
United States
About 1 year using the app
Seguno replied May 21, 2019

Thanks for the review! We really appreciate it. You are correct, unfortunately, there is no standard field in Shopify for a customer's birthday. We plan to handle this use case in the future though and will certainly communicate when we do. Please let us know if you need anything else, we're happy to help. Thanks again.

January 15, 2019

Your app is amazing, we really appreciate it. My wife and I, we love it! and we know our customers will love the e-mails too. We are looking to do an upgrade, in the near future. This free app, it has to be the best out there! Thanks again!

5 stars from us@
http://www.LuisAndJanet.com

Luis&Janet
United States
15 days using the app
October 25, 2021

I found the perfect app to integrate into my Shopify for email marketing! I love the varied options available with the templates. They are super easy to navigate and user friendly. I had an issue trying to change the integration from Flodesk to Seguno and reached out to their customer service. Unlike so many other apps/platforms, it was effortless getting in touch with them, all I needed to do was open the chat window and send my request. They were not able to help from their side but Christina went above and beyond trying to find a way to make it work. I was also having issues viewing my dashboard, I reached out and promptly received an email from Marc with instruction on how to clear my cache. It worked! The customer service I received in both instances was stellar! That for me is a big consideration when purchasing from a company. It's not only the product that counts but also that the company stands behind their product and cares enough to ensure that they provide continuing support.

Blue Haven Holistics
United States
15 days using the app
Seguno replied November 4, 2021

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

November 23, 2021

Still trying to figure out what I need to do but the rep was very helpful. Really appreciate the it.

CWellStore
United States
15 days using the app
October 29, 2019

This app is easy to use. The templates are a little limiting but otherwise, it gets the job done.

Liberty Vintage USA
United States
11 months using the app
Seguno replied October 29, 2019

Thanks very much for your feedback, We really appreciate it! Feel free to reach out to support with any suggestions you may have for our templates and/or questions about Seguno's features :)

March 2, 2021

If i could rate Seguno 10 stars i would! Honestly i have been looking for an app like Seguno, this app will help my business develop as it has the options to match my store theme, it's also super easy to use, it has saved me time and money on automated emails too! I am proud to say that i have just started the trial because i know this is the right app!

Iced Out Kingz
Australia
15 days using the app
Seguno replied March 3, 2021

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

Edited February 3, 2020

Generally very positive experience. I will keep using this great service. Well done to all involved.

Bravespears
United Kingdom
11 months using the app
Seguno replied February 5, 2020

Hello there, thanks for leaving us a review, we really appreciate it! If you have any suggestions or feedback about the app or how we can improve, please don't hesitate to reach out to our support team!

March 1, 2020

App buona offre tante opzioni, è facile da usare, versatile e soprattutto incorporata a shopify.. Proprio quello che cercavamo!

Amazing Love Store 💎
Italy
14 days using the app
Seguno replied March 4, 2020

Grazie mille per aver dedicato del tempo a lasciarci una recensione, siamo così felici che ti sia piaciuta Seguno finora :) Se hai mai bisogno di aiuto, non esitare a contattare l'assistenza!

Thanks so much for taking the time to leave us a review, we're so happy you're liking Seguno so far :) If you ever need help, please don't hesitate to reach out to support!

January 4, 2020

I really like it, easy to use. Would get 5 stars if you would have a decent popup function too.. But I still recommend it!

Briosa.se
Sweden
10 months using the app
Seguno replied January 6, 2020

Hi there, thanks so much for your feedback, we're glad to hear you're liking the app and finding it easy to use! While we don't currently have a pop-up available, we do have another app called Dynamic Banner Suite which will capture email addresses via a customizable banner on your storefront. You can download it for free by scrolling down on your Seguno dashboard until you see the button for the free install. We also plan to build a pop-up feature/app in the near future, so please stay tuned for updates on that :)

Edited March 4, 2021

It's a great app. But does not update your subscription email list. They asked me if my customers opp for email marketing? I have 1500 customers that did noy get updated to their app when added to my store via csv file. my customers now from 1754, to 3000 don't get emails. So I have to update weekly on Shopify. So keep on top of these in Shopify!!! It's a lot of work.

Naturalistics
United States
10 months using the app
Seguno replied March 4, 2021

Hi! We appreciate the updated review but would still love to connect and help you solve the subscriber issue you're running into. Our app is built so that as long as the subscriber data is getting into Shopify as you expect, then it's coming over to Seguno with no additional work needed.

Please feel free to respond to our Support email or you can reach me directly at brian@seguno.com and I'll be happy to help!

Thanks, Brian