Seguno Email Marketing

Seguno Email Marketing

Reviews (1,176)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and traffic, noting its seamless Shopify integration and user-friendly features like a drag-and-drop editor and Canva integration. It supports targeted marketing with customer segmentation and automation, and provides detailed performance reports. The app is praised for its reliable performance and excellent customer support, which offers proactive marketing guidance and regular feature updates.

May 29, 2019

With deep Shopify integration, Seguno takes my customer emails beyond what was possible with MailChimp. First modify each of the provided templates. Create all the customer groups desired within Shopify. Groups can be combined or excluded within Seguno. Then easily send targeted emails with responsive layouts. My site has two blogs and email can include recent articles from each. Build custom campaigns, or with automations, send welcome emails, messages to aging accounts and more. Excellent support too.

ClinicalPosters
United States
23 days using the app
May 12, 2023

Wir haben viele Apps und Tools für E-Mail-Marketing getestet. Das ist für uns mit Abstand das beste. Native Integration in Shopify und nahtlose Anbindung vieler hilfreicher Tools (bspw. Canva). Zudem viele Features, bei denen man merkt, dass das ganze user centric entwickelt wurde. Klare Empfehlung!

edel weiss
Germany
22 days using the app
Seguno replied May 15, 2023

Hallo, vielen Dank für Ihre Empfehlung und Ihre netten Worte, wir wissen das wirklich zu schätzen! Wir freuen uns zu hören, dass Sie die App bisher hilfreich und einfach fanden. Bitte teilen Sie uns mit, ob wir etwas tun können, um sie für Sie noch besser zu machen :)
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Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

March 12, 2021

I got this app as I needed a new thank you email automation as Kit is stopping. It seems ok so far. I haven't activated the automations yet as at the moment it will only send to subscribers not all customers who place an order as like Kit does. Newsletter section seems ok as well. Will see how I get on with it over time.

The Forgotten Toy Shop
United Kingdom
22 days using the app
Seguno replied March 15, 2021

Hello there, thanks so much for leaving 5-stars, we really appreciate it! Please don't hesitate to reach out to our support team with any questions you may have, we'd be happy to help you make sure you're getting the most out of Seguno's features :)

July 14, 2023

This is a first-class app with first-class aftersales support.
Brandon is outstanding and an absolute credit to this company. He went out of his way to help resolve a problem that was created by a third party.
Outstanding service and is highly recommended.
Excellent value for money - cannot praise the app and the support enough.
Thank you

thequeenbonline
United Kingdom
22 days using the app
Seguno replied July 21, 2023

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our team so far, if you ever have questions you know where to find us :)

November 17, 2023

Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store.

Zepsody
United States
Over 1 year using the app
Seguno replied November 26, 2023

Thanks for the review. You’ve had nearly a 24x ROI on your email marketing with Seguno. That’s great! I understand that affordability is a concern right now, though. I meant it when I asked people to contact us if this increase would be too difficult to swallow so we could work something out. I wish you had, but I emailed you a proposal to continue the conversation. Please get back to me, and we’ll find a good way forward together!

On the pricing front, since you’re also paying for our Popups app, your new consolidated charge (with 2.5x the included subscribers) would be a $15 increase, not $25. Also, we cannot automatically opt you in as we bill through Shopify, and you have to accept any new charge. More importantly, to help make sure you see the value in the new features, I’d be happy to help set them up with you over Zoom and walk through how they can all drive more revenue for you. And I’d love to help on the design side, too, to make your competitors jealous. :)

I look forward to hearing from you and continuing to work together. I so appreciate you using Seguno over this last year! - Chris

May 3, 2023

Seguno has gone above and beyond from day one! Onboarding was very easy, and Brian has helped me every step of the way and answered all my questions in a timely manner. He has also offered suggestions on ways to create automations to generate more business. I can't say enough good things about them; best business decision I have made in a long time!

BackSide Fabrics
United States
22 days using the app
Seguno replied May 5, 2023

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're enjoying your experience so far; please don't hesitate to ask if there's anything else we can help with in the future :)

Edited September 1, 2019

This app has made email marketing extremely easy. My favorite part is the feed back from how many people have opened and viewed the email that you sent out.

Ridge Crafts
United States
22 days using the app
February 6, 2024

working well so far. good customer support. shout out to Brian

Electro & Company Inc.
United States
21 days using the app
January 28, 2019

i love this app. it makes everything so easy to use. i really recommend this app if you are just staring an online store.

MissBabe
United States
21 days using the app
November 18, 2023

good

BABA Luxurious
Italy
20 days using the app