Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

November 27, 2023

Great customer service

Flossies place
United Kingdom
5 days using the app
Channelwill replied November 29, 2023

Thank you for your kind words! 🌟 Our team is thrilled to hear that you had a positive experience with our customer service. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know! 😊👍

Best Regards,
Sophie|Willdesk Team

November 22, 2023

Great support!

Burplee
United States
About 2 months using the app
Channelwill replied November 25, 2023

Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?💞 We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.💞
Best Regards,
Sophie|Willdesk Support Team

October 21, 2023

Amazing customer support and great functionalities. Very happy with this app.

Wallpaper Store
Australia
3 days using the app
Channelwill replied October 26, 2023

🌟😊 Thank you for your amazing review! We're thrilled to hear that you've had a great experience with our customer support and that you find our app's functionalities to be top-notch. 😃 We're delighted to know you're very happy with the app! If you ever need assistance or have more feedback to share, please don't hesitate to get in touch. We're here to make your experience even more amazing! 🚀🤩🎉
Best Regards,
Nona| CW Willdesk Team💬

October 10, 2023

it's very good app. Highly recommended

Gentseyewear
China
4 months using the app
Channelwill replied October 11, 2023

Thank you for your positive feedback! We're thrilled to hear that you enjoyed using our app and would recommend it to others. We appreciate your support and hope that you continue to find our app helpful. If you have any suggestions or feedback for us, please don't hesitate to reach out. Thanks again!

- Mariadel 💝🥰

July 8, 2023

Very great App also the support, very easy and helpful widget with great features, thank you very much.

Tec Trendz
Algeria
21 days using the app
Channelwill replied July 8, 2023

Thank you for sharing your positive experience with our app and support team. We're thrilled to hear that you find our widget easy to use and helpful, and that you appreciate its great features. We're committed to providing a great user experience and it's great to know that we're meeting your expectations. Thank you for choosing our app and for taking the time to leave a review. If you have any further feedback or suggestions, please don't hesitate to let us know.

- Mia 💖

November 13, 2023

great

Fire on Fire Store
Hong Kong SAR
Almost 2 years using the app
Channelwill replied November 14, 2023

🚀 We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! 👍🌈🎉
Best Regards,
Nona|Willdesk Live Chat Team

October 6, 2023

their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.

ShopBig
United States
2 days using the app
Channelwill replied October 7, 2023

I'm glad to hear that their customer service was able to provide you with a positive experience.💗💗 It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!💝💗
-nona🤗💝

August 12, 2023

realy it's amazing app , and the supports , they reply in one menutes , i think only one app you need is willdesk

Lujo Style
United Arab Emirates
25 days using the app
Channelwill replied August 13, 2023

Thank you for your amazing review! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you quickly. We're committed to providing the best possible experience for our users, and we're glad to hear that we've met your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thanks for choosing WillDesk!

-Joewelyn 🌹

July 13, 2023

Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.

Boutique en ligne officielle de MSI France
Netherlands
About 1 month using the app
Channelwill replied July 14, 2023

Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗
-nona😊

November 4, 2023

I love this app, all my questions are well answered with no problems.

TheFitpro
United States
1 day using the app
Channelwill replied November 6, 2023

We're thrilled to hear that you love our app! 😍🎉 It's fantastic to know that all your questions are well answered with ease. If you ever need more assistance or have any feedback, please don't hesitate to reach out. Thanks for your support! 🙌💯😊
Sophie|CW Willdesk Team 💬