Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

September 9, 2022

I had some concerns and have contacted customer service. I have written with Jade. I don't know how to explain, what I can say is that she is the best, kindest and most helpful person. Thank you very much.

TheHoom
Sweden
12 months using the app
Channelwill replied September 9, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jade|Willdesk Support

November 20, 2022

Mia really took her time guiding me through setting up my FAQ page. She was very patient and understanding :)

Ella & Pixie
Canada
12 months using the app
Channelwill replied November 21, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

August 9, 2022

Bonne expérience, simple et gratuit. Je recommande, ça peut permettre d'instaurer plus de confiance sur votre site

mrshelbystore
France
12 months using the app
Channelwill replied August 9, 2022

Merci de nous avoir accordé un commentaire à 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en recommandant notre application à vos amis, afin que nous puissions aider d'autres personnes. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment ! Nous serons toujours là pour vous servir !

Meilleures salutations,
Nona|Willdesk Support

August 24, 2022

The app was very helpful and easy to use, and the customer service was very enthusiastic to help me.

WOLO
China
11 months using the app
Channelwill replied August 25, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

December 13, 2022

Excellent customer support. Will surely recommend this to other people. You can create list of FAQs as well as enable chat option

Urban Plants™
India
11 months using the app
Channelwill replied December 13, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

December 27, 2021

This is really good even if it's free. Amazing for our company, team and organization. Make some more Apps :)

Gearboks.dk
Denmark
11 months using the app
Channelwill replied January 6, 2022

Hi Gearboks.dk,

Thank you for your approval. We will work hard to make more APPs and offer better service. Your support brings us infinite energy to keep going. If there is anything else we can help, just feel free to contact us.
Thank you again for your support. Have a wonderful day.

Regards
Anne

Edited July 26, 2022

Very good app and very good customer support and all for free.thank you so much for your help, Molly!

Favvosee
China
11 months using the app
Channelwill replied July 26, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

January 1, 2023

This app is the best , I am so happy with the customer service
Especially with Nona , she is so kind , very help app and
Easy to use .

Mazayen
Germany
11 months using the app
Channelwill replied January 4, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

February 28, 2023

I have used many apps, Online portals, Products and Wrote allot of reviews online. And I write reviews as my social Duties. I never Exaggerate my experiences. But Believe me. I installed this app just for trial basis. But after I used it. And the customer service they gave me. They even did things for me I never asked... I was surprised. I have never seen such a great customer Service on any online portal.. Love you guys.. <3 <3 <3

My customer service agent was NONA!

DotNetworks
Pakistan
11 months using the app
Channelwill replied February 28, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

November 6, 2022

Sehr gute Service, nette und zuverlässige team, werden dein Frage sofort beantworten und dein Problem lösen.

Amayahi-store
Germany
11 months using the app
Channelwill replied November 16, 2022

Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!

Mit freundlichen Grüßen,
Nona|Willdesk-Support