Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

July 28, 2022

Easy & seamless to set up, great support, good options and functionality for editing the widget to make it look good. No complaints

FavourDecor
Norway
10 months using the app
Channelwill replied August 1, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

July 6, 2022

Amazing APP, recommend, easy to create the FAQ page, and save more customer service time, and track the package status real time.

Keychron Brazil
Hong Kong SAR
9 months using the app
Channelwill replied July 7, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

June 29, 2022

The customer service agent was great and helped me with a lot of issues, which is a good thing for us!
Without her help, you'd have to spend time researching a lot of things, but she'll show you the features and settings of this plugin, which is great!

Venucases
United States
9 months using the app
Channelwill replied June 30, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

July 21, 2022

Really good app, the support is responds fast and solves everything. i recommend this app, everything works well.

Albertina butik
Latvia
9 months using the app
Channelwill replied July 22, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

Edited July 6, 2022

The featured app is really good, the customer service response is also very fast, 100% recommend,hope eveyone can enjoy using the app.

KeychronJP | Mac、Windows、電話用のワイヤレスメカニカルキーボード
Hong Kong SAR
9 months using the app
Channelwill replied July 7, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

September 5, 2022

Excellent app with superior customer service. Give it a try and I'm sure you'll agree. Molly was quick to reply and was able to implement suggestions and make changes on the spot. Great job on this app.

Nicoletta Carlone
United States
9 months using the app
Channelwill replied September 5, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help.
Much appreciated, Molly

December 28, 2022

The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!

Wool Area Rugs | St. John's, Newfoundland | Rug the Rock
Canada
9 months using the app
Channelwill replied December 28, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

March 20, 2023

Very useful app, the key is that their customer service is very good, basically you can consult at any time, which is a savior for emergencies

Barn Door Outlet
Australia
9 months using the app
Channelwill replied March 20, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support

August 11, 2022

Amazing free app with all the help you'll ever need with their fantastic support service. Also got a free upgrade which was a nice touch.

Glacier London
United Kingdom
9 months using the app
Channelwill replied August 12, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

July 15, 2022

I like this app as was having doubt and it was resolved in time . The Tech Support was very quick to response

nairasarray
India
9 months using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support