Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Very happy with this app, really improved our customer support, not only with the live chat, but help center also save so much time.
Needed little customization, but Pia was amazing answering each question, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support
Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!
That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved.
- Mariadel 💖
Great app, and lovely customer service. I apreciate all the help i've received making the app work and its functionality
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
thanks for your help !
and your support ......
good app.............
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
You're amazing for expressing your satisfaction by writing a review, Regalagiocattoli. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
Great customer service, I had a small issue but it was solved in just a few minutes.
Thanks Grace
🌟 Thank you so much for your kind words! 🤗 We're thrilled to hear you had a positive experience with our customer service team. If you ever need assistance again, feel free to reach out. Thanks for choosing us! 🙌😊
Sophie|Willdesk Support Team🥰
Great Chat App! Best Customer Support ever! Molly is very kind and helpful. So glad to have Molly help me in configuring this app ^^
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Great app & very quick help desk. Easy to use & install.
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Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Been trying out some different Chat Apps and I came across Willdesk. It had some handy some new features I wanted to try out such as order tracking.
I had a few initial questions and I jumped on the internal support Chat and Pia was so helpful at answering my questions and making sure I all my questions were answered. I look forward to using the App into the future.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Pia | Willdesk Support
It's totally amazing , i am using for manage my shopify account. Specially there customer support is awesome.
Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Nona|Willdesk
Diese App ist wirklich gut und das kostenlos. Sie hilft uns, unsere Kundenanfragen schneller zu lösen. Wir können die App nur weiter empfehlen. Der Kundenservice von der App hat unsere Anfragen sehr schnell beantwortet und sofort umgesetzt.
Vielen Dank, dass Sie Ihre wertvolle Bewertung auf unserer App hinterlassen haben! ! Ihre Unterstützung und Ihre Vorschläge werden immer die größte treibende Kraft für wiildesk sein, um voranzukommen! Im Namen aller Teammitglieder möchte ich Ihnen meinen aufrichtigen Dank aussprechen! !
Ich wünsche Ihnen ein erfolgreiches Geschäft und viel Geld!
Mit freundlichen Grüßen,
Ellyssa|Willdesk-Support