WD‑Live Chat, Helpdesk,Chatbot , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, easy setup, and robust features. The live chat function is praised for its efficiency and customization options, including order tracking. The seamless integration with Shopify and quick access to detailed customer information is appreciated. The support team, particularly Sophie and Nona, are recognized for their prompt and knowledgeable responses. The app's multilingual support and unified inbox for various channels like Live chat, Email, Whatsapp, and Messenger are also valued. Even the free version is commended for its excellent support and value for money. Merchants appreciate the app's ability to enhance sales, improve customer interaction, and add a professional touch to websites.
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Ich nutze diese App. Aus User Experience und User Interface Sicht sehr einfach gehalten. Sehr schneller Support im Live-Chat. Kann nur weiterempfehlen.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
kelly|Willdesk Support
Very happy with this app, really improved our customer support, not only with the live chat, but help center also save so much time.
Needed little customization, but Pia was amazing answering each question, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support
Great app, and lovely customer service. I apreciate all the help i've received making the app work and its functionality
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
thanks for your help !
and your support ......
good app.............
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
You're amazing for expressing your satisfaction by writing a review, Regalagiocattoli. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
Great Chat App! Best Customer Support ever! Molly is very kind and helpful. So glad to have Molly help me in configuring this app ^^
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Been trying out some different Chat Apps and I came across Willdesk. It had some handy some new features I wanted to try out such as order tracking.
I had a few initial questions and I jumped on the internal support Chat and Pia was so helpful at answering my questions and making sure I all my questions were answered. I look forward to using the App into the future.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Pia | Willdesk Support
Great app & very quick help desk. Easy to use & install.
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Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
It's totally amazing , i am using for manage my shopify account. Specially there customer support is awesome.
Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Nona|Willdesk
Diese App ist wirklich gut und das kostenlos. Sie hilft uns, unsere Kundenanfragen schneller zu lösen. Wir können die App nur weiter empfehlen. Der Kundenservice von der App hat unsere Anfragen sehr schnell beantwortet und sofort umgesetzt.
Vielen Dank, dass Sie Ihre wertvolle Bewertung auf unserer App hinterlassen haben! ! Ihre Unterstützung und Ihre Vorschläge werden immer die größte treibende Kraft für wiildesk sein, um voranzukommen! Im Namen aller Teammitglieder möchte ich Ihnen meinen aufrichtigen Dank aussprechen! !
Ich wünsche Ihnen ein erfolgreiches Geschäft und viel Geld!
Mit freundlichen Grüßen,
Ellyssa|Willdesk-Support
Mariadel's support from the Willdesk app was outstanding. Her attention to detail and prompt assistance made the experience seamless and enjoyable. Her dedication to ensuring customer satisfaction is truly commendable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel |Willdesk Support