Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Alannis was very helpful and gives very fast response. :) I really appreciate her help. The app was also easy to navigate and very user friendly. She also gave some tips. Keep it up!
Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Alannis|Willdesk
Firstly the app is amazing for being free. It looks and feels great and the built-in messaging inbox makes it easy to reply to chat and look at old messages. The support team is also very quick to respond and quickly helped me with my questions. Highly recommended for new stores.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
great help from Richie & of course the team for this app....AWESOME !!! thank you keep up the good work !
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's
Hi there,
Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us.
Thanks again for your support. Have a nice day~
Regards
Anne
Super awesome support app with a brilliant support team. Can't recommend them enough! I can easily see why there are no negative reviews for them. :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Great App, amazing customer service and communication. thank you Molly...............................
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
The Live chat support was very helpfull. She was very relaxed and answered all my questions. Thank you
Thank you for taking the time to share your positive experience with our live chat support. We are glad to hear that our representative was able to assist you and answer all your questions. We appreciate your feedback and hope to continue providing excellent service to our customers. 🤗💗
- Sophie🤗💗
Se tivesse mais estrelas com certeza iria merecer!
Perfeito o atendimento da NONA...me ajudou desde o início! Excelente! *****
Estou muito satisfeito com o resultado do app!
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir!
Cumprimentos,
Suporte Nona|Willdesk
Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful
Hi there,
Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~
Regards
Anne
使用起来很方便，界面很简洁清晰. 非常推荐！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，这样我们就可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
莫莉|Willdesk 支持