Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

September 1, 2022

Alannis was very helpful and gives very fast response. :) I really appreciate her help. The app was also easy to navigate and very user friendly. She also gave some tips. Keep it up!

calligraphybyfeona
Philippines
4 months using the app
Channelwill replied September 2, 2022

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Alannis|Willdesk

August 8, 2022

Firstly the app is amazing for being free. It looks and feels great and the built-in messaging inbox makes it easy to reply to chat and look at old messages. The support team is also very quick to respond and quickly helped me with my questions. Highly recommended for new stores.

Quikstickers
United States
4 months using the app
Channelwill replied August 8, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

June 23, 2022

great help from Richie & of course the team for this app....AWESOME !!! thank you keep up the good work !

TEM IMPORTS
Australia
4 months using the app
Channelwill replied June 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

January 11, 2022

Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's

rusticstrengthwholesale
United States
4 months using the app
Channelwill replied January 12, 2022

Hi there,

Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us.
Thanks again for your support. Have a nice day~

Regards
Anne

November 8, 2022

Super awesome support app with a brilliant support team. Can't recommend them enough! I can easily see why there are no negative reviews for them. :)

La Reine Jewelry
United States
4 months using the app
Channelwill replied November 16, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

July 28, 2022

Great App, amazing customer service and communication. thank you Molly...............................

Nooras
United Arab Emirates
4 months using the app
Channelwill replied August 1, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

August 1, 2022

Se tivesse mais estrelas com certeza iria merecer!
Perfeito o atendimento da NONA...me ajudou desde o início! Excelente! *****
Estou muito satisfeito com o resultado do app!

VIMODA
Brazil
4 months using the app
Channelwill replied August 1, 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir!

Cumprimentos,
Suporte Nona|Willdesk

August 23, 2022

使用起来很方便,界面很简洁清晰. 非常推荐!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NewPower Machinery
China
4 months using the app
Channelwill replied August 25, 2022

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,这样我们就可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务!

此致,
莫莉|Willdesk 支持

January 7, 2022

Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful

1Coach Australia
Australia
4 months using the app
Channelwill replied January 7, 2022

Hi there,

Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~

Regards
Anne

March 5, 2023

Mariadel was super helpful helping me set up the chat for my store. I am excited to see how this will work and benefit my store. Thank you so much.

Aulelei Fashions
United States
4 months using the app
Channelwill replied March 5, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Mariadel | Willdesk Support