Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

August 1, 2022

Se tivesse mais estrelas com certeza iria merecer!
Perfeito o atendimento da NONA...me ajudou desde o início! Excelente! *****
Estou muito satisfeito com o resultado do app!

VIMODA
Brazil
4 months using the app
Channelwill replied August 1, 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir!

Cumprimentos,
Suporte Nona|Willdesk

August 23, 2022

使用起来很方便,界面很简洁清晰. 非常推荐!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NewPower Machinery
China
4 months using the app
Channelwill replied August 25, 2022

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,这样我们就可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务!

此致,
莫莉|Willdesk 支持

January 7, 2022

Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful

1Coach Australia
Australia
4 months using the app
Channelwill replied January 7, 2022

Hi there,

Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~

Regards
Anne

April 23, 2023

Thank you very much Mia, for your help in reducing the size of the display and also for your kind advice.

SophicBear
Hong Kong SAR
4 months using the app
Channelwill replied April 23, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

March 5, 2023

Mariadel was super helpful helping me set up the chat for my store. I am excited to see how this will work and benefit my store. Thank you so much.

Aulelei Fashions
United States
4 months using the app
Channelwill replied March 5, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Mariadel | Willdesk Support

August 11, 2022

Very quick and easy to use. The customer service was delightful and easy to talk to. Highly recommend!

DeadSocksy
United States
3 months using the app
Channelwill replied August 12, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

August 17, 2022

Very helpful and friendly staff I'm impressed by the app and how easy and useful is just the amount of hours this app saves is insane.

Scarab Co
Bulgaria
3 months using the app
Channelwill replied August 17, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

August 5, 2022

I needed help downloading the app for chats and nona helped me right away, she did a great job and I got assistance right away. she understood me right away. great Job and wonderful customer care!!

Rumaysa Fashionz
United States
3 months using the app
Channelwill replied August 8, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

April 8, 2023

Excellent application but above all the best customer service I've seen! They are proactive to our requests and respond promptly! The developers are also very responsive to user requests for new features that are requested!

Couteau-Damas
France
3 months using the app
Channelwill replied April 8, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

July 4, 2022

App che consiglio, ha tutto ciò per dare supporto ai clienti in tempo reale!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HQtecno
Italy
3 months using the app
Channelwill replied July 7, 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos verdadeiramente gratos por sentir que lhe servimos bem. Apreciaremos muito seu apoio em nos recomendar a seu amigo sobre nosso aplicativo, para que possamos ajudar outras pessoas. Se você tiver alguma dúvida, entre em contato conosco a qualquer momento!! Estaremos sempre aqui para atendê-lo!

Cordialmente,
Suporte Nona|Willdesk