Reviews (765)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy setup, highlighting its effective live chat, FAQ sections, and multi-channel management. The customer support team, especially Sophie, Mariadel, and Nona, is frequently praised for responsiveness. It integrates smoothly with Shopify and is reliable on both web and mobile platforms, making it ideal for small businesses. The app offers a free version for startups and scalable paid options for growing companies, with customization capabilities and multilingual support enhancing the customer service experience. Merchants recommend it for its comprehensive features and exceptional support.
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Molly was great! Good app so far, nice not to have to pay for this when just starting out as a website also!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
After some minor issues with the app Nona was extremely helpful and managed to help resolve the issues. I can highly recommend this app and customer service
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
great customer service by Sophie.
Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!
-nona😊😊
这是一个新的app，抱着测试一下的态度看了一眼，发现还蛮好用的，界面布局合理，设置思路清晰，UI做的也蛮好的，而且费用也不高，还有免费的，这个羊毛值得薅一下的。他们家还有几个其他的软件，准备都试一下。对于新入局的独立站玩家是个不错的选择。
非常感谢您能给我们的app留下您宝贵的评价！！您的支持和建议永远是wiildesk前进的最大动力！在此我代表全体团队成员对您表示最诚挚的感谢！！
祝您生意兴隆 财源广进！
kelly/willdesk support
Level of sophistication: font coordination Humanization: Fully consider the user's usage scenarios and usage patterns. Optimize every detail of the app accordingly Evolution Speed: Update speed. Everything develops and evolves. Platform support and compatibility: support sharing, multiple platforms
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
muy buen servicio, la atención al cliente ha sido buena y ha solucionado mis dudas, lo recomiendo....
¡Gracias por tu comentario! Nos alegra saber que has tenido una buena experiencia con nuestro servicio y que nuestro equipo de atención al cliente ha sido capaz de ayudarte con tus dudas. 💗💗Agradecemos tu recomendación y esperamos seguir proporcionándote un servicio excepcional en el futuro. ¡Gracias de nuevo!💗💗
-Nona😍
Easy setup and very responsive customer service. The popup seems very intuitive and has all options i was looking for in a customer service app.
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers.
Should have any questions or problems do reach us on live chat anytime we are open 24/7.
Best Regards,
Ellyssa| Willdesk Support
best app and easy to chat with customer and help much more for oder tracking and so on install this app and it will be your best life
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
Very good customer service, helps us a lot. professional and patient. Chat with them several times, and they respond in a very short time.
You're amazing for expressing your satisfaction by writing a review, Yeewise. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
The service is very good, very suitable for Chinese merchants to operate，brought me a lot of help，I like it so much！
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support