WD‑Live Chat, Helpdesk,Chatbot , 729 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
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So, usually support helps you when you ask for it. But this team reviewed my store on their own volition without me asking, and provided feedback, helped with the pro plan upgrade, and removed the watermark. I'm really impressed with the level of support and am excited for the mobile app coming soon so I can get push notifications to my phone if I'm away from my computer.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Neo|Willdesk Support
A nice app for our store. The live chat the help center are awesome! The customer service is so responsive!
It's music to our ears that you are satisfied with our app. If you need help along the way, just let us know. We are always here to hep. Esther
Professional customer service! Solved my problem and sent the installer on my phone, recommended！！！！
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Working with Jess is very helpful. She help me set up my account and was there to answer any questions I had for her.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Easily customizable and lightweight app. Some
Of the options we didn’t need were easily disabled. One small point of work: make the whatsapp chat option more accessible.
Thanks for your help and time Nona!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Magnífica aplicación. Cumple exactamente con lo que necesito. Es fácil de configurar y de usar. Y cuando necesité ayuda, la persona que me atendió en el chat fue muy amable y resolvió todos mis problemas.
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, não hesite em contactar-nos no chat ao vivo e e-mail.
Cumprimentos,
Suporte Nona|Willdesk
I have to say that it is by far the best Shopify chat app I have ever used. Customers can just paste or upload images and videos up to 30 MB!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Excellent service, always! They are so fast to respond with their tech support, I never feel alone or trapped. Needless to say, this widget app does everything it's supposed to, PLUS it looks sooooo good on my website (online store)!!! Eye appeal is buy appeal! ;-)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
I contacted support for some information, I was followed by Molly who was very good in handling my requests. The application I recently downloaded and I am configuring it. It is very simple to use and the support is very good.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
The customer service is gold! The app itself is perfect for a new store. It would save you a ton of time and improve your customer satisfaction.
Thank you so much for your positive review. We are glad that we can help you. Much appreciate, Esther