WD‑Live Chat, Helpdesk,Chatbot , 725 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
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The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.💞 We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!💗
Best Regards,
Nona|Willdesk Team
Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!
That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved.
- Mariadel 💖
This app is a great help for us. We have already activated it for several months and enjoy working with it. A small minus point is the slow page load, since the pages are not delivered from the same domain. Otherwise great. The support is also helpful and answers quickly. Thank you thank you thank you.
Thank you so much for your positive review! We're thrilled to hear that our app has been helpful to you and that you've been enjoying using it for several months. We apologize for any inconvenience caused by the slow page load, but we're constantly working to improve this aspect of our app. We're glad to hear that our support team has been helpful and responsive. Thank you for choosing our app and for taking the time to leave a review!
-nona
Great support, it is a great app which fulfills all our wishes
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! 🙌
Best Regards,
Sophie|Willdesk Team
Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!
Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
- Mariadel // Willdesk Customer Support
it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support!
- Mariadel 💝
Amazing customer service, Sophie was very nice and helpful, app is excellent lots of option to make your website beautiful and professional. Recommend to everyone.
Thank you for your kind words! We are thrilled to hear that Sophie provided excellent customer service and that you found our app to be full of options to make your website beautiful and professional. We appreciate your recommendation and look forward to seeing your website flourish with our app.
- Sophie
I can believe this is free. There customer support always reply fast and precise. Thanks to Nona for helping me to setup my willdesk. 100% recommend this livechat app!
We're so glad to hear that you're enjoying Willdesk and that our customer support has been helpful for you! We're proud to offer a free solution that meets the needs of our users, and we're thrilled that you would recommend our livechat app. Thank you for taking the time to share your positive experience with us! If you have any further questions or feedback, please don't hesitate to reach out to us.
Best,
Nona|Willdesk Support Team🥰
Very good customer support and quick :)
Thank you so much for your positive feedback! 🌟 We're delighted to hear that you found our customer support very good and quick. 😊 Your satisfaction is our priority! If you ever need assistance again, feel free to reach out. 👍
Best regards,
Sophie | Loloyal Support 💫
The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.
Thank you for taking the time to share your positive experience with our customer service. We are thrilled to hear that our team was able to assist you effectively and provide excellent service. We are glad that our app has been helpful for your online store. If you have any further questions or concerns, please don't hesitate to reach out to us.
- Mia 💖