Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

September 5, 2022

Support très efficace et sympathique, l'application a l'air complète en plus, je recommande ! Merci !

Odin's Hall
United States
22 days using the app
Channelwill replied September 5, 2022

Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Molly

July 22, 2022

Great feature and very friendly support! I really recommend this app for every Shopify-Store! I am very happy that I could find this app in the app-store.

FrankShip
Germany
22 days using the app
Channelwill replied July 22, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

July 12, 2022

这个软件的在线聊天服务和FAQ页面能给独立站及时的售后服务,软件的工作人员能够在线给你解决问题,有效提供服务,贴心及时的帮助能够让我们更好的应用软件,无需走弯路。还会针对性给你提供有效建议,持续使用,期待新功能上线

dzees-cam
China
22 days using the app
Channelwill replied July 18, 2022

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务!

此致,
Molly|Willdesk 支持

December 13, 2022

Great app and easy to use and there is good customer service.
You can publish articles for your customers.

selftick
Germany
22 days using the app
Channelwill replied December 13, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

August 27, 2022

Great customer service, Jessica was of great help with explaining everything and making my store even better!

AquaPurity
United States
21 days using the app
Channelwill replied August 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

September 2, 2022

Klasse App! Total nette Menschen und extrem guter Support! Außerdem funktionieren alle Funktionen einwandfrei und es ist wirklich empfehlenswert, da es das Vertrauen der Kunden enorm vergrößert.

SimplePets
Germany
21 days using the app
Channelwill replied September 2, 2022

Vielen Dank für Ihre 5-Sterne-Bewertung. Wir sind sehr froh zu wissen, dass wir Ihnen einen exzellenten Service bieten konnten. Wir würden uns sehr freuen, wenn Sie einem Freund von unserer App erzählen könnten, damit wir mehr Menschen helfen können. Bei Fragen wenden Sie sich bitte jederzeit an uns!! Wir sind immer für Sie da!
Mit bestem Gruß,
Jessa|Willdesk

July 13, 2022

非常好用,客服非常有耐心。不但可以做自定义回复,还可以设置FAQ等等。而且很多功能都是免费的,基本上对于做自建站的卖家来说也是够用的。而且还可以自定义设置头像等,整体来说,这个工具也是比较简洁流畅的,也不会拖累网站速度。

Aooiime
China
21 days using the app
Channelwill replied July 18, 2022

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务!

此致,
Molly|Willdesk 支持

August 10, 2022

Great support, helps with all my questions. Helps me to free upgrade plan. Compared with other services, here are some cool features, like a help desk in chat!

Joy Puppy
Canada
21 days using the app
Channelwill replied August 11, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

July 15, 2022

Positive experience so far. Easy to use, lots of resources, and very helpful support! my problem was solved in minutes and I was given clear easy to follow information.

FRISKY BUSINESS SG
Singapore
20 days using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

June 30, 2022

Customer service is outstanding. Customisation is being updated and it is great app overall, you get what you need from it. Highly recommended.

ATAMAS.CO.UK
United Kingdom
20 days using the app
Channelwill replied June 30, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Nona|Willdesk Support