Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

August 12, 2023

realy it's amazing app , and the supports , they reply in one menutes , i think only one app you need is willdesk

Lujo Style
United Arab Emirates
25 days using the app
Channelwill replied August 13, 2023

Thank you for your amazing review! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you quickly. We're committed to providing the best possible experience for our users, and we're glad to hear that we've met your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thanks for choosing WillDesk!

-Joewelyn 🌹

September 5, 2022

WOW, Really Amazing Apps. I am Satisfied and Highly Recommended it. Good Features and quality. Also This is FREE!

Meta by Shopping
Canada
25 days using the app
Channelwill replied September 5, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards, Molly

June 9, 2023

Mariadel​ was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!

Noorart, Inc
United States
25 days using the app
Channelwill replied June 9, 2023

Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again!

- Mariadel 💖

Edited April 3, 2023

Le service est au top . Merci à Nona qui m'a rapidement aider dans l'utilisation de l'application. Le service client est super professionnel . Merci beaucoup

CALISTA JEWELRIES
France
24 days using the app
Channelwill replied April 4, 2023

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment !! Nous serons toujours là pour vous servir!

Cordialement,
Nona|Assistance Willdesk

August 13, 2022

Everything the app needs is here and I'm really happy about it. So glad I found her, she works wonderfully and does her job In addition, the customer service is great and very helpful in any trouble highly recommend

Beach-Mat
Israel
24 days using the app
Channelwill replied August 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

July 10, 2022

Quick and efficient. Very helpful. Did what was asked for with ease and no issues. Thank you to Jessa for making it a breeze.

realrightclub
United States
24 days using the app
Channelwill replied July 11, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

July 22, 2022

very helpful and kind! gave me an idea about how the app works and its functions! And upgrade my plan as well!

Artisan Italian
United Kingdom
24 days using the app
Channelwill replied July 22, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

September 9, 2022

Excellent app with all the usefull features you need and have great all time customer support I would highly recommend to use WILLDESK!

Manhwa Store
India
24 days using the app
Channelwill replied September 9, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jade|Willdesk Support

December 28, 2022

This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.

HAPPYSITE
United States
23 days using the app
Channelwill replied December 28, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

August 26, 2022

Best live chat app I have ever used! and amazing customer service they are always there to assist with anything I need help withyou won't be disappointed

Smile store
Saudi Arabia
23 days using the app
Channelwill replied August 26, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support