Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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great!!!!!!!quick support!!!!!!! any question can be sloved. it worth to try.
more function will be updated.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
kelly|Willdesk Support
客服小姐姐特别细心耐心，会告诉我需不需要升级。帮助我去设置我的聊天页面，回复及时且准确，沟通效率很高，也很热情。
在我遇到remove band部分的时候，她也反复和我确认让我刷新页面，当时我以为是自己确认，后来才知道系统那边会自己进行确认，功能还是挺齐全的，很喜欢。
如果help的界面有更多的模板就好了，可能感觉就会更不一样了。体验感会更好，我相信。
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，这样我们就可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持
great and free and it will be great for ever Couse it free and it not like other app in Shopify it jus made different and easy
Thank you so much for your approval! If you need any help, just let us know. We are always here for you. All the best, Esther
Good experience, a must for small businesses，Very good to be able to help effectively in the initial stages of the store
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
rien a dire cest parfait et tres bonnes aides vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Jessa
Installed it today but so far it seems to me like the best option out there for a new small store like mine. I have a background in software as a service for customer service so I have insight in all the big players but most of them are just expensive and more interested in larger companies. I also looked into other apps on Shopify and the biggest problem with many of the smaller ones like Shopify inbox is the lack of overview. Time is money and to find an affordable option that makes the process of customer service manageable is worth a lot! I'm looking forward to see how this app will grow with the coming integrations!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
Molly's service is very good, the experience of the whole application is also very good, and it is very easy to use. Strongly recommended,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Outstanding support for this app. The App ie easy to use, very complete, and you can use it for free.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Thank you for your app. It's helpfull. I need to discover all the functionalities but for the moment it's great
It's music to our ears to hear that you are happy with our APP. Thank you for your positive review. Cheers! 🥂 Esther
Thank you so much let me find this app. so helpful, looks like my store has a team behind me, actually only myself. but this app helped set up all the customer questions for me, and save me a lot of time and energy. strongly recommend. I am so happy about the customer service and this app ability.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support