Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

September 9, 2022

Excellent app with all the usefull features you need and have great all time customer support I would highly recommend to use WILLDESK!

Manhwa Store
India
24 days using the app
Channelwill replied September 9, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jade|Willdesk Support

April 10, 2023

I am pleased to provide a five star review for the excellent online customer service system provided by this company. The service has exceeded my expectations in every way.

First, the system was very easy to navigate and I was able to find the information I needed quickly and efficiently. The interface is user-friendly and I appreciate the clear and concise language used throughout the system.

However, what really makes this customer service system stand out is the excellent level of support provided by the team. They have been incredibly responsive to my queries and their knowledgeable answers are always helpful and informative. It is clear that they truly care about their customers and take pride in providing top notch service.

Overall, I am very impressed with this online customer service system and would highly recommend it to anyone who needs reliable, efficient and friendly support. Kudos to the team for a job well done!

Shop Hub
Hong Kong SAR
23 days using the app
Channelwill replied April 11, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel | Willdesk Support

December 28, 2022

This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.

HAPPYSITE
United States
23 days using the app
Channelwill replied December 28, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

August 26, 2022

Best live chat app I have ever used! and amazing customer service they are always there to assist with anything I need help withyou won't be disappointed

Smile store
Saudi Arabia
23 days using the app
Channelwill replied August 26, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

November 18, 2022

We just installed it and so far everything seems great, i think the app needs better options and more tweaking on iphone but over all everything works as it should, also their support is pretty quick to response to help which is great.

Q by QS
United States
23 days using the app
Channelwill replied November 19, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel|Willdesk Support

July 14, 2022

Great customer service! This app is really helpful and easy to use! Super quick and friendly support!

DOLLS ACTUALLY
Singapore
23 days using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

September 5, 2022

Support très efficace et sympathique, l'application a l'air complète en plus, je recommande ! Merci !

Odin's Hall
United States
22 days using the app
Channelwill replied September 5, 2022

Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Molly

July 22, 2022

Great feature and very friendly support! I really recommend this app for every Shopify-Store! I am very happy that I could find this app in the app-store.

FrankShip
Germany
22 days using the app
Channelwill replied July 22, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

July 12, 2022

这个软件的在线聊天服务和FAQ页面能给独立站及时的售后服务,软件的工作人员能够在线给你解决问题,有效提供服务,贴心及时的帮助能够让我们更好的应用软件,无需走弯路。还会针对性给你提供有效建议,持续使用,期待新功能上线

dzees-cam
China
22 days using the app
Channelwill replied July 18, 2022

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务!

此致,
Molly|Willdesk 支持

December 13, 2022

Great app and easy to use and there is good customer service.
You can publish articles for your customers.

selftick
Germany
22 days using the app
Channelwill replied December 13, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support