Reviews (765)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy setup, highlighting its effective live chat, FAQ sections, and multi-channel management. The customer support team, especially Sophie, Mariadel, and Nona, is frequently praised for responsiveness. It integrates smoothly with Shopify and is reliable on both web and mobile platforms, making it ideal for small businesses. The app offers a free version for startups and scalable paid options for growing companies, with customization capabilities and multilingual support enhancing the customer service experience. Merchants recommend it for its comprehensive features and exceptional support.
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Best free App I ever use, it was super easy to upgrade too and it was totally free. Can't wait for all the new features they got waiting for us
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.
Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗
-nona😊
Nona was awesome helping me set it up. She was on point from start to finish and was with me the whole time. Was very polite and easy to understand.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
This is a great and easy-to-understand app for a live chat on the website. Ellie has been super fast in responding and answering all my questions and is therefore very helpful.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
The app itself. The team. The functionalities. All very impressive. The live chat is visually stunning and the features are great like the FAQ and the image uploader. We've tested multiple Live Chat apps and Willdesk wins hands down. Thanks guys!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
I used this app to do a FAQ for my website and Nonna helped me and provided an excellent service. Thanks a lot!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Es fabulosa! Puedes tener un chat en vivo con tus clientes, añadir a más operadores y hacer un bot de Preguntas frequentes. Además, puedes hablar con ellos, a mi me atendio Nona, y la verdad es que estoy encantado tanto con su trabajo como el trato personal que tiene con nosotros! Muchas gracias Nona!
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir!
Cumprimentos,
Suporte Nona|Willdesk
I've recently started utilizing this live chat software, and I have to say that it stands out as the most exceptional Shopify chat application I've come across. Its simplicity and user-friendliness really sets it apart!
Thank you for your wonderful review! We are delighted to hear that our live chat software has exceeded your expectations and that you find it user-friendly. We appreciate your feedback and are always striving to improve our app to provide the best experience for our users. Please feel free to reach out to us if you have any further suggestions or feedback. Thank you again for your kind words!
-Joewelyn🌹
They help so much. They solved all my problems until I am ready to go. I really appreciate them. Thank you Nona!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
第一服务很热情，而且解决问题迅速，第二软件免费，软件也可以，希望后期可以越来越好，方便用户使用。❤️
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时通过实时聊天和电子邮件与我们联系。
真的，
Willdesk 团队