Reviews (771)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its scalability and ease of integration with Shopify, making it ideal for small businesses. It is noted for its effective live chat feature and multilingual support, enhancing customer service and catering to a diverse customer base. The app is also cost-effective, with even the free version providing substantial functionality. Merchants appreciate the customization options that allow alignment with their store's aesthetics. The reliable performance on both web and mobile platforms, along with proactive and responsive customer support, is frequently highlighted.
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so straight forward. i love the simplicity of this app, seriously. I am very excited. Job well done. just wow!!!
Thank you so much for your kind words! We're thrilled to hear that you love the simplicity of our app and that you're excited to use it. Our team worked hard to create a user-friendly experience, and we're glad to see that it's paying off. Thank you for taking the time to share your feedback with us!
- Joewelyn🌹
I installed this app and right away I was absolutely impressed by the features they offer. The customer support completely blew my mind with how quick and responsive they were, and how willing they were to go the extra mile. I am so glad I tried this app! The FAQ feature is such a time-saver, my customers won't have to wait for me to answer some of their simpler and more common questions. Order tracker is another great feature. If you're a solo shop owner like me who can't afford to hire a lot of staff to answer questions all the time, then this app is definitely for you. Definitely five stars and so much more!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please do continue supporting us.
Should have any questions or problems do reach us on live chat anytime we are open 24/7.
Best Regards,
Nona| Willdesk Support
sembra buona. l-ho usata poco per ora. spero di osarla e avere ottimi benefici e successivamente, vi scrivo tutto quello che per me va bene
Ciao, Inicepamper!
È fantastico che tu esprima la tua soddisfazione scrivendo una recensione. Significa molto per noi. Abbiamo lavorato duramente per offrire ai nostri clienti la migliore esperienza possibile. Si prega di notare che siamo sempre aperti a suggerimenti su come possiamo migliorare ulteriormente i nostri servizi. Inviaci un breve messaggio sulla chat dal vivo ogni volta che siamo aperti 24 ore su 24, 7 giorni su 7. Buona giornata e stai in salute!
Cordiali saluti
nona
非常好用！实时在线无延迟跟客户沟通，很多靠咨询后在我店铺里才购买，可见聊天窗口很重要啊！还有专门的人帮忙解决问题，必须好评!
perfectly worked! Real-time online communication with customers without delay. Many purchases in my store after consultation. It can be seen that the chat window is very important! There are also dedicated people to help solve the problem, must be praised!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Great customer service helped me so much to set everything up it's a great app I would recommend it
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley |Willdesk Support
well, the function is enough for me, and more functions are coming~~exciting~!! wonderful support team, thank you Molly~~
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Ashley was able to solve my problem very quickly and very well, the app is fully functional and has helped my website a lot, highly recommended!
Hello, hiseeu-uk
Thank you so much for your positive feedback. Please use the live chat button if there is ever anything we could do to help you, our customer support is always here to assist you.
Thanks from Willdesk Team! 😊
Ashley
Great service! Flexible settings. Instant support response. Thank you so much for providing such an outstanding service, it has made a huge difference for me and I appreciate it more than words can say.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
Im still playing with the app but i love the features, wish the text box was half the size that it is, other than that things are great so far.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Best free App I ever use, it was super easy to upgrade too and it was totally free. Can't wait for all the new features they got waiting for us
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support