Reviews (781)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

December 13, 2023

Ehaho Official
China
About 2 months using the app
Channelwill replied December 17, 2023

🌟🌟🌟🌟🌟 Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. 😊 We appreciate your support!

Cheers,
Sophie|Willdesk Team💎

February 25, 2024

Chat Charts
United Kingdom
6 days using the app
Channelwill replied February 26, 2024

Thank you for the ⭐⭐⭐⭐⭐ review! 🎉 We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊

Best Regards,
Sophie 💞
Willdesk Team

November 19, 2023

Connect Hut
Canada
4 months using the app
Channelwill replied November 21, 2023

🌟🌟🌟🌟🌟 Thank you so much for the fantastic five-star review! We're thrilled to hear that you had a positive experience! 😊✨ Your support means the world to us! 🌍🙌

Best Regards,
Sophie|Willdesk Live Chat Team

November 16, 2023

Kensui
United States
4 months using the app
Channelwill replied November 18, 2023

🚀 We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! 👍🌈🎉
Best Regards,
Nona|Willdesk Live Chat Team

November 16, 2023

HYPER GOGO
Hong Kong SAR
3 months using the app
Channelwill replied November 18, 2023

🌟 Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. 😊🙌
Best Regards,
Nona|Willdesk Live Chat Team

November 11, 2023

BAAKD LTD
United Kingdom
3 months using the app
Channelwill replied November 12, 2023

🌟🌟🌟🌟🌟 Thank you so much for the five-star rating! 🙌 We're thrilled to hear you had a positive experience! If you ever need assistance or have feedback, feel free to reach out. 😊👍 #HappyCustomer #FiveStarReview

Sophie|Willdesk Support Team🥰

October 19, 2023

MIBOUTIK
Spain
2 months using the app
Channelwill replied October 20, 2023

Thank you for the 5-star review! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again.

- Mariadel / Willdesk Customer Support

January 4, 2024

Beishi
China
6 days using the app
Channelwill replied January 5, 2024

Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us.

At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you.

Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future.

Best regards,
Mariadel

January 20, 2024

BIFAMO
Türkiye
About 1 hour using the app
Channelwill replied January 21, 2024

🌟🌟🌟🌟🌟 Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. 😊 Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. 🚀 #HappyCustomer

Best regards,
Sophie | Willdesk Support

September 19, 2023

AtomArtColor
Canada
About 16 hours using the app
Channelwill replied September 20, 2023

Thank you for the rating! We're thrilled to hear that you're enjoying our live chat app. If you ever have any questions or feedback in the future, feel free to reach out. We're here to help and continuously improve your experience.

- Mariadel