Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Easily customizable and lightweight app. Some
Of the options we didn’t need were easily disabled. One small point of work: make the whatsapp chat option more accessible.
Thanks for your help and time Nona!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Magnífica aplicación. Cumple exactamente con lo que necesito. Es fácil de configurar y de usar. Y cuando necesité ayuda, la persona que me atendió en el chat fue muy amable y resolvió todos mis problemas.
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, não hesite em contactar-nos no chat ao vivo e e-mail.
Cumprimentos,
Suporte Nona|Willdesk
Excellent support, excellent app even with the free plan. Looking forward to using it with the clients!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app and finding it useful, even on the free plan. We're excited for you to use it with your clients and hope it continues to meet your needs. If you have any questions or concerns, please don't hesitate to reach out to our support team.
-Nona🦋
I have to say that it is by far the best Shopify chat app I have ever used. Customers can just paste or upload images and videos up to 30 MB!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
I contacted support for some information, I was followed by Molly who was very good in handling my requests. The application I recently downloaded and I am configuring it. It is very simple to use and the support is very good.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
The customer service is gold! The app itself is perfect for a new store. It would save you a ton of time and improve your customer satisfaction.
Thank you so much for your positive review. We are glad that we can help you. Much appreciate, Esther
this app is amazing along with its design and team with 24/7 support able to meet your needs with anything you ask for definitely recommend 5/5
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
I had a great experience with Nona. She helped me setup my app and she also upgrade me for free. Very helpful.
Hello,Uniquely Branded!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona|Willdesk Support
Awesome app! Easy to setup and great support. Mia from their support was very helpful and prompt. Highly recommend this app!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mia | Willdesk Support
Super easy integration and good customer service from Molly. App UI is easily customizable to match with store theme.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support