Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

December 5, 2023

Great support, it is a great app which fulfills all our wishes

DUEROS
Andorra
1 day using the app
Channelwill replied December 6, 2023

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! 🙌

Best Regards,
Sophie|Willdesk Team

Edited July 7, 2023

Mia was very quick and helpful in answering and resolving my questions on this amazing app.

Willdesk will allow me to offer my customers more efficient and personalized assistance in their purchasing process without a doubt.

ZzleepDream
Spain
4 months using the app
Channelwill replied July 7, 2023

Thank you for taking the time to share your positive experience with Mia and our app! We are thrilled to hear that you found her assistance quick and helpful. It's great to know that Willdesk will be able to provide you with more efficient and personalized assistance for your customers. We appreciate your support and hope to continue exceeding your expectations in the future.

- Mia 💖

May 31, 2023

Fantastic customer service and easy integration of the app. Would be much better with more customization options.

Wanvis Wonderland
United States
9 months using the app
Channelwill replied May 31, 2023

Thank you for your feedback! We're glad to hear that you found our customer service fantastic and that our app was easy to integrate. We appreciate your suggestion for more customization options and will certainly take it into consideration as we continue to improve our product. Thank you for choosing our app! We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people.💗
-Nona💗

July 21, 2023

it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended

wellvy wellness store
United Arab Emirates
12 months using the app
Channelwill replied July 22, 2023

Thank you for your positive feedback! We're glad to hear that our app has been helpful in improving your sales and customer interactions. We appreciate your recommendation and hope to continue providing value to you in the future.

- Mia 💖

August 31, 2023

so straight forward. i love the simplicity of this app, seriously. I am very excited. Job well done. just wow!!!

Micro Acres OWB
United States
About 1 month using the app
Channelwill replied September 1, 2023

Thank you so much for your kind words! We're thrilled to hear that you love the simplicity of our app and that you're excited to use it. Our team worked hard to create a user-friendly experience, and we're glad to see that it's paying off. Thank you for taking the time to share your feedback with us!

- Joewelyn🌹

June 2, 2023

Very helpful and responsive support. The staff was very eager to help with almost any issues. Keep up the good work!

Glacier PC Gaming
United States
10 months using the app
Channelwill replied June 2, 2023

Thank you for taking the time to leave a positive review! We're thrilled to hear that our support team was helpful and responsive in addressing your concerns. We're committed to providing excellent customer service and will continue to work hard to ensure that our users receive the best possible experience. Thanks again for your support!
-Nona💗

November 8, 2023

I can believe this is free. There customer support always reply fast and precise. Thanks to Nona for helping me to setup my willdesk. 100% recommend this livechat app!

PlushPond
Malaysia
1 day using the app
Channelwill replied November 10, 2023

We're so glad to hear that you're enjoying Willdesk and that our customer support has been helpful for you! We're proud to offer a free solution that meets the needs of our users, and we're thrilled that you would recommend our livechat app. Thank you for taking the time to share your positive experience with us! If you have any further questions or feedback, please don't hesitate to reach out to us.
Best,
Nona|Willdesk Support Team🥰

January 4, 2024

Very good customer support and quick :)

DOLCE AESTHETIC
Greece
34 minutes using the app
Channelwill replied January 6, 2024

Thank you so much for your positive feedback! 🌟 We're delighted to hear that you found our customer support very good and quick. 😊 Your satisfaction is our priority! If you ever need assistance again, feel free to reach out. 👍

Best regards,
Sophie | Loloyal Support 💫

July 22, 2023

Easy to use, friendly support, user friendly. I recommand this app to everyone who want to provide live support to customers.

Lèlior
United States
4 months using the app
Channelwill replied July 23, 2023

Thank you for your positive feedback on our app! We strive to provide excellent customer support and user experience. Please let us know if there is anything else we can assist you with.

- Mia 💖

September 15, 2023

I've recently started utilizing this live chat software, and I have to say that it stands out as the most exceptional Shopify chat application I've come across. Its simplicity and user-friendliness really sets it apart!

Tecanio
Germany
28 days using the app
Channelwill replied September 17, 2023

Thank you for your wonderful review! We are delighted to hear that our live chat software has exceeded your expectations and that you find it user-friendly. We appreciate your feedback and are always striving to improve our app to provide the best experience for our users. Please feel free to reach out to us if you have any further suggestions or feedback. Thank you again for your kind words!

-Joewelyn🌹