WD‑Live Chat, Helpdesk,Chatbot , 738 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    713
  • 2% of ratings are 4 stars
    13
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and robust features. The live chat function is praised for its efficiency and customization options, including order tracking. The seamless integration with Shopify and quick access to detailed customer information is appreciated. The support team, particularly Sophie and Nona, are recognized for their prompt and knowledgeable responses. The app's multilingual support and unified inbox for various channels like Live chat, Email, Whatsapp, and Messenger are also valued. Even the free version is commended for its excellent support and value for money. Merchants appreciate the app's ability to enhance sales, improve customer interaction, and add a professional touch to websites.

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