Live Chat,Help Center,FAQ Page
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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
February 22, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)
Categories
Chat , Support ticket managementIntegrates with
TrackingMore, Parcel PanelThe excellent merchants grow through exceptional and cost-effective Ecommerce help desk
Willdesk manages orders from customers and inbox messages from Email, Live chat, Messenger, and Social media in one platform, making your customer service efficient. A dedicated FAQ feature combined with an integrated Order Tracking system can save you a great amount of time and cost on processing over 70% of common issues such as "Where is my order"—no need to install any other Order Tracking APP. And you can revert to your customers through the Willdesk mobile app. Contact us 24/7 for help.
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Branded Self-service widget, integrate with Order Tracking, FAQ, Contact form.
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Boost sales through live chat, convert valuable visitors into buyers.
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Manage the inbox tickets from multiple social media, Emails in one platform.
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Get complete customer index, providing service to boost sales through CRM.
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Multi-store integration with support for customization of Fonts, FAQs, and Style
Pricing
Free
Free
- Unlimited agent seats
- 50 conversations
- Order track 20 orders
- Live Chat & Email Integration
- FAQ page
- Messenger
- Multiple stores
Basic
$9.90/month
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Pro
$29.90/month
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Advance
$99.90/month
- Unlimited agent seats
- Unlimited conversation
- Order track Unlimited orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Free
Free
- Unlimited agent seats
- 50 conversations
- Order track 20 orders
- Live Chat & Email Integration
- FAQ page
- Messenger
- Multiple stores
Basic
$9.90/month
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Pro
$29.90/month
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Advance
$99.90/month
- Unlimited agent seats
- Unlimited conversation
- Order track Unlimited orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
543 reviews
very useful. and the services are very kind to help. So happy I can find this app for my store. But when I can get the chatrob and integratin INs?
Great support from Nona, problems resolved very quickly and efficiently. Great app to use, very easy.
thank you for your wonderful speedy response and help Mariadel, you made it very easy for me to edit what i needed to do. thanks
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
About this app
Launched
February 22, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)
Categories
Chat , Support ticket managementIntegrates with
TrackingMore, Parcel PanelBuilt by Channelwill
Support
Send a messagesupport@willdesk.email
Resources
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