Live Chat,Help Center,FAQ Page

Live Chat,Help Center,FAQ Page

Free plan available
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

February 22, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Categories

Chat , FAQ

Integrates with

TrackingMore, Parcel Panel

The excellent merchants grow through exceptional and cost-effective Ecommerce help desk

Willdesk manages Orders, Emails, Live chat, Messenger, Social media, and multiple stores in one platform, making your service and inbox tickets view efficient. A dedicated FAQ and Macro(Shortcuts) feature combined with an integrated Order Tracking system can save time and cost on processing over 70% of common issues such as "Where is my order"—No need to install any other Order Tracking APP. Also, you can revert your customers through the Willdesk mobile app anytime. Contact us 24/7 for help.

Willdesk manages Orders, Emails, Live chat, Messenger, Social media, and multiple stores in one platform, making your service and inbox tickets view efficient. A dedicated FAQ and Macro(Shortcuts) feature combined with an integrated Order Tracking system can save time and cost on processing over 70% of common issues such as "Where is my order"—No need to install any other Order Tracking APP. Also, you can revert your customers through the Willdesk mobile app anytime. Contact us 24/7 for help. more
  • Branded Self-service widget, integrate with Order Tracking, FAQ, Contact form.
  • Boost sales through live chat, convert valuable visitors into buyers.
  • Manage the inbox tickets from multiple social media, Emails in one platform.
  • Get complete customer index, providing service to boost sales through CRM.
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

Pricing

Free

Free

  • Unlimited agent seats
  • 50 conversations
  • Order track 20 orders
  • Live Chat & Email Integration
  • FAQ page
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 300 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Free

Free

  • Unlimited agent seats
  • 50 conversations
  • Order track 20 orders
  • Live Chat & Email Integration
  • FAQ page
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 300 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

549 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 31, 2023

5 out of 5 !!!! Thank you Ashley!! She really helped a lot! We will keep using this app and giving feedback ! Customer service is really good! Keep helping us solve all the questions!

iSinwheel.co.uk
Hong Kong SAR
March 31, 2023

The service is very good, very suitable for Chinese merchants to operate,brought me a lot of help,I like it so much!

LOOYALoya
China
March 23, 2023

Super helpful and responsive. Pia was a great customer service, representative. Will definitely use again!

Dingdongdimsum
United Kingdom
Time spent using app: 2 days
Channelwill replied March 23, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

About this app

Launched

February 22, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Categories

Chat , FAQ

Integrates with

TrackingMore, Parcel Panel

Built by Channelwill

About Channelwill

5.0 average rating

4 years building apps for the Shopify App Store

Support

Send a message

support@willdesk.email

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