Reviews (197)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is ...

July 1, 2021

I can do anything to use this Apps because it has all stores in one place but the customer service is the worst worst i have seen so far, no one cares at all, no one will help you, you are just on your own.

beumax shop
United States
6 days using the app
Sellbrite replied July 2, 2021

Hi Ezinneka, so sorry to hear that you had a poor experience with the app and team. We've escalated your case and will be following up directly to make sure we can get you ...

Edited March 10, 2019

It would be the perfect tool for us, but they currently only support limited functionality for "international" eBay Stores. Therefore, it is not possible to add new listings to eBay from other accounts than US sellers. Support told me it's currently not on their priority list. Otherwise, it felt really nice and powerful. Hopefully, they fully support international eBay stores soon.

GlobalMotoParts
Germany
6 days using the app
November 18, 2018

This app is quite good at what it does compared to others it does better. My only problem is that it takes over Shopify and becomes the master of your life. For example I added more stock and Sellebrite re-sync with what it had in its database making a mess.
I contacted support who told me I should add the stock to Sellbrite who will update Shopify... not what I want.

My Small Store
United States
4 days using the app
Edited April 20, 2017

Sellbrite stood by their word. A glitch affected our inventory count and the Sellbrite team was right there to step in. They walked us through from A to Z and took care of the problem. I must say the customer service was very helpful and Mike spent countless hours resolving all issues. Very helpful and was on the phone with me for almost two hours. All around great app and great team behind the ...

Ecigaretteempire
United States
3 days using the app
September 19, 2018

The expectation is for an app that is written for a platform like Shopify will perform seamlessly with your listings. What a nightmare Sellbrite is. I have 5000 items in my store and hundreds of them lost their feature photos when imported into the Sellbrite platform. Their solution? Upload the photos manually to each listing. Ummm, no, that is the function of the app. If I wanted to do manual ...

Maletropolis
United States
2 days using the app
July 13, 2020

Best multi channel listing & order management tool i found so far but it does not support ebay UK :(

Miilady
United Kingdom
1 day using the app
Sellbrite replied July 21, 2020

Thanks for the great review, Miilady. We're hoping to earn that 5th star from you once we launch full support for eBay UK soon!

September 12, 2019

I tried to use this app but I had some very basic questions to make sure it would work for my needs and after 16 hours of waiting for a response I gave up. They did not answer my questions at all, therefore I had to disconnect the app before it could cause damage to my amazon account or my inventory.

Apparel Garden
United States
About 17 hours using the app
Sellbrite replied September 12, 2019

Sorry for not meeting your expectations on this. Your chat message was received after the team had left for the day, but was answered the next morning.

Edited July 16, 2015

Few misunderstandings at the start but swift communications with Sellbrite certainly cleared up all problems.
Just disappointed that there is no UK platforms for us to use this with but they have assured me that it is in the pipeline.

Suave Petal
United Kingdom
36 minutes using the app
October 5, 2021

You can't create amazon listings from this app. You have to create the listings on amazon seller central and then link them to this app.

VampireFreaks
United States
About 5 hours using the app
Sellbrite replied October 5, 2021

Thank you for taking the time to write this review. At this time the functionality to list products with a new Amazon Standard Identification Number (ASIN) is not available ...

Edited November 17, 2019

they are full of crap,i was going to sign up for the 20/month plan but as soon as i was about to put my credit card info in the fineprint before putting my card info it say i will be charge 49/month so be careful when signing up their prices change.

UPDATE ok iam updating my review because they responded fast but i guess it was a miss understanding i'm going to try it for the 14 days and if ...

Samirapparels
United States
About 7 hours using the app
Sellbrite replied November 17, 2019

Hi Samirapparels- We're not full of crap... You just need to enter the promotion code that was sent to you to get the special $20 app store price. The price you saw is our ...