Reviews (197)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its top-notch customer support and robust multi-channel inventory management, which effectively prevents overselling and keeps stock levels consistent across platforms. It features a user-friendly interface and time-saving tools for listing products and syncing inventory. The app integrates smoothly with major marketplaces like eBay, Amazon, and Etsy, supports business expansion, and is valued for its competitive pricing and continuous enhancements.

November 18, 2018

This app is quite good at what it does compared to others it does better. My only problem is that it takes over Shopify and becomes the master of your life. For example I added more stock and Sellebrite re-sync with what it had in its database making a mess.
I contacted support who told me I should add the stock to Sellbrite who will update Shopify... not what I want.

My Small Store
United States
4 days using the app
Edited April 20, 2017

Sellbrite stood by their word. A glitch affected our inventory count and the Sellbrite team was right there to step in. They walked us through from A to Z and took care of the problem. I must say the customer service was very helpful and Mike spent countless hours resolving all issues. Very helpful and was on the phone with me for almost two hours. All around great app and great team behind the scenes.

Ecigaretteempire
United States
3 days using the app
November 30, 2022

A very good app for inventory sync across the all channels. Very smooth and professional onboarding guide. The customer support it is very professional you just need to give them time and they will help. I am happy with this app.

Store Feng Shui
United States
About 3 hours using the app
Sellbrite replied December 1, 2022

We're thrilled to see this 5 star rating and review for our app! Thank you for taking the time to share your positive experience with us.

September 19, 2018

The expectation is for an app that is written for a platform like Shopify will perform seamlessly with your listings. What a nightmare Sellbrite is. I have 5000 items in my store and hundreds of them lost their feature photos when imported into the Sellbrite platform. Their solution? Upload the photos manually to each listing. Ummm, no, that is the function of the app. If I wanted to do manual work on hundreds of items, that's what I would do. And the linking thing, again, not sure what that is about, but I had lots of items that Sellbrite linked to and only uploaded one or two variations. Again, in order to fix it their solution was to download/upload a spreadsheet. Nope, that should be fixed in the app. This app does not play well with Shopify. Not sure why it is even here.

Maletropolis
United States
2 days using the app
July 13, 2020

Best multi channel listing & order management tool i found so far but it does not support ebay UK :(

Miilady
United Kingdom
1 day using the app
Sellbrite replied July 21, 2020

Thanks for the great review, Miilady. We're hoping to earn that 5th star from you once we launch full support for eBay UK soon!

September 12, 2019

I tried to use this app but I had some very basic questions to make sure it would work for my needs and after 16 hours of waiting for a response I gave up. They did not answer my questions at all, therefore I had to disconnect the app before it could cause damage to my amazon account or my inventory.

Apparel Garden
United States
About 17 hours using the app
Sellbrite replied September 12, 2019

Sorry for not meeting your expectations on this. Your chat message was received after the team had left for the day, but was answered the next morning.

Edited July 16, 2015

Few misunderstandings at the start but swift communications with Sellbrite certainly cleared up all problems.
Just disappointed that there is no UK platforms for us to use this with but they have assured me that it is in the pipeline.

Suave Petal
United Kingdom
36 minutes using the app
January 13, 2018

Unfortunately, Sellbrite is the worst app I've ever used. The app only synced a few of my products, but deleted all inventory qtys in my store and reset them to 0. Big waste of time. Not sure where all the positive reviews are coming from!

Rory Lux Apparel
United States
About 5 hours using the app
October 5, 2021

You can't create amazon listings from this app. You have to create the listings on amazon seller central and then link them to this app.

VampireFreaks
United States
About 5 hours using the app
Sellbrite replied October 5, 2021

Thank you for taking the time to write this review. At this time the functionality to list products with a new Amazon Standard Identification Number (ASIN) is not available from within our app, however any product connected to an existing ASIN can be published to Amazon directly from the App without needing to create the listing on Amazon first. We hope to add the ability to list products with a new ASIN directly from the app in a future update.

Edited November 17, 2019

they are full of crap,i was going to sign up for the 20/month plan but as soon as i was about to put my credit card info in the fineprint before putting my card info it say i will be charge 49/month so be careful when signing up their prices change.

UPDATE ok iam updating my review because they responded fast but i guess it was a miss understanding i'm going to try it for the 14 days and if everything goes well than i will give 5 stars.

Samirapparels
United States
About 7 hours using the app
Sellbrite replied November 17, 2019

Hi Samirapparels- We're not full of crap... You just need to enter the promotion code that was sent to you to get the special $20 app store price. The price you saw is our regular $49 price. I just emailed you the promo code again.