Reviews (197)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is ...

April 6, 2016

Great just too expensive for us.

Imagina Natural
Chile
23 days using the app
Edited February 18, 2019

So here is an overview of what I've experienced and learned in this "hub" world that is super important.
Pricing
This app prices per order - that's ok and there are other apps that charge a % per transaction which is much worse...but also apps where it's a lower flat rate in the "feed" world where that is the most critical factor, not inventory.

Feed World - I did a sync on 2 different apps and ...

Truly Art
United States
20 days using the app
Edited May 12, 2020

I like the concept. This app sounds great in writing, but sadly this version of Sellbrite can't scale (yet). To explain:

Sellbrite for Shopify considers Shopify the "Source of Truth". This concept is fantastic... but as you may be aware, data in Shopify is limited. For starters, the following fields are not imported into Sellbrite (Manufacturer, Model Number, Package Dims, MSRP) because they don' ...

PilotMall.com
United States
About 22 hours using the app
Sellbrite replied May 20, 2020

Thank you so much for the review and the great rating! We appreciate you and the feedback you've provider, which helps us make Sellbrite better for everyone!

January 24, 2023

Umsatzsteuersatz wird nicht mit übertragen.

Die App funktioniert ansonsten super aber das macht sie für mich gänzlich unbrauchbar. Support hat schnell geantwortet aber konnte nicht helfen.

MA 3D Druck
Germany
22 days using the app
Sellbrite replied January 26, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit unserer App zu teilen und dieses Feedback zu geben. Unsere Teams werden sich direkt mit Ihnen in ...

January 14, 2021

Not recommend at all.
Bad customer support.
Only USD currency. Very sad that use this app. Not resolve my problem.

Techno Group Lithuania
Lithuania
12 days using the app
Sellbrite replied January 15, 2021

Hi Vladislav, we're sorry to hear that you've had a poor experience with the app. While we do support some limited international channels, Sellbrite does indeed only ...

February 22, 2018

This app didn't worked for my shopify store and after wasting 8 hours. I have given up. and selected another app and it worked. Good luck!

Marcocollections
Australia
12 days using the app
January 6, 2023

This is the second time I've tried them. Sadly it didn't go any better than the first time. It pulled my Ebay listings into the app and I got them all linked but inventory wasn't syncing. I was told It was because they weren't listed from sellbrite??? Which makes no sense then why the ability to bring them in and link them? Support is a joke and basically rudely and curtly writes you off if you ...

Fuller Fabrics
United States
11 days using the app
Sellbrite replied January 10, 2023

We're very sorry to hear about your negative experiences. That's certainly doesn't sound like the high-quality support we strive to provide to all of our customers. We ...

September 6, 2017

Support only available business hours (California time) M-F. As a small business I am often updating inventory after hours and on weekends. So, not ideal. Generally a good product, easy to use and understand. Our biggest issue is the lack of error checking on imports. If Sellbrite doesn't find a matching sku, it skips that row and doesn't import it. But it doesn't TELL you that it skipped more or ...

Creative Brick Builders
United States
17 days using the app
September 8, 2019

I am in absolute shock! I have tried your app on my shopify store for a few days and removed it before the free trial as the app didn't work for me properly and I have found out I have been charge 82 pounds from my card when I have selected the $20/m plan to start with. I have found out also that my account hasn't been closed even when I did remove it from store and said the reason why. I have ...

Simple Style Guru
United Kingdom
8 days using the app
Sellbrite replied September 9, 2019

We apologize for the confusion on this -- a full refund has been provided.
Sellbrite is a separate platform from Shopify with its own billing system, so simply uninstalling ...

Edited July 19, 2021

So far not so good. Initially trying to use the service to upload our Shopify store listings to new Walmart and Amazon seller accounts. Walmart did a bit better but Sellbrite did scramble some of the text of the listings but it was an easy fix to each listing. The Amazon product upload was a hot mess as the Sellbrite app can't find 95% of the products for the required Amazon ASIN so they will all ...

New Hill Farms
United States
8 days using the app
Sellbrite replied July 20, 2021

Hi James, sorry for not meeting your expectations on this. Our support hours are M-F 7a-4p Pacific, and it looks like some of your messages have been received over the ...