Reviews (513)

Overall rating
4.5
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is essential for streamlining shipping, with near real-time Shopify sync and one-click or bulk label creation. They value easy setup, reliable automation rules, Pack & Go workflows, and address validation. Many like managing multiple carriers and contracts in one dashboard with competitive rates and pay‑per‑label options. Merchants also highlight strong tracking, returns handling, and responsive, helpful support.

Edited October 20, 2016

I was happy with this app and the service until one of my packages got lost. I followed the complaint procedure (started in March 2016) and I'm still waiting for my money. Very time consuming and disappointing.

Luxedy
Belgium
About 1 year using the app
July 11, 2018

Very satisfied with Sendcloud & their costumer service! Only downside is that we do not have the option to fully customize our emails according to a certain signature style. Other than that, the perfect app for shipping!

Oh Yaz
Belgium
5 months using the app
July 4, 2019

We gebruiken SendCloud om onze pakketjes te versturen. Zeer tevreden van. Bespaart ons telkens minstens 10 minuten en bij problemen is er steeds een persoonlijk contact die de zaken enorm snel kan rechtzetten. Zeer tevreden van!

KLEIR.
Belgium
About 2 years using the app
June 5, 2020

Wir waren vorher mit unserem Shop bei einem anderen Anbieter. Bis wir Sendcloud getestet haben. Wir sind - kurz gesagt - begeistert! Zum Einen ist die Bedienung und der Ablauf klasse, aber auch der Support! So geht ecommerce heute!

Rasenrakel
Cyprus
About 1 month using the app
July 10, 2020

We at J.Clay Socks have been using Sendcloud with our old shop system and have stayed with sendcloud since we switched to Shopify! The support is great and we can focus on the important points in building our startup. www.jclay-socks.com

J.Clay
Germany
8 months using the app
Edited December 16, 2019

Deze app is een must-have voor iedereen die een webshop heeft met Shopify. Heel makkelijke integratie met Shopify en zeer gebruiksvriendelijk.
We sparen veel tijd uit met het maken van labels en sturen van track- en tracecodes.

- Jolien

Kapitein Winokio
Belgium
About 3 years using the app
Edited October 2, 2020

This works like a dream. With our well-running comic webshop www.shorboxcomics.nl we have been able to benefit a lot from this. The order and shipping process has now become one and is now super smooth! This saved us 60 to 70 hours per year!

Shortbox Comics
Netherlands
18 days using the app
December 27, 2020

funciona muy bien y el soporte es muy bueno. ahora mismo hay un ligero error que habría que solucionar en el que si borras un envío sigue apareciendo en el panel, espero que lo solucionen tan rápido como solucionan los errores que pueden aparecer.

afrodite
Spain
10 months using the app
October 19, 2018

As a small online shop, Sendcloud makes it extremely easy and straightforward to prepare orders from the comfort of my home. I love the seamless intergation with Shopify making it possible for customers to receive automated notifications when their purchase has been shipped. Easy as pie!

Sister
Germany
About 2 months using the app
June 22, 2020

Große Erleichterung & einfaches Handling... In der Grundvariante schon eine große Arbeitserleichterung... einfacher, problemloser Druck, eigenes Branding- übersichtliches und verständliches Retourenportal... derzeit für uns - eine Empfehlung!
Reklamationen wurden schnell und kompetent erledigt!

FROLLEIN KÄTHE Shop
Germany
About 2 months using the app