Sendcloud , 257 reviews

Overall rating
4
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
August 30, 2019

I used this app and found it as the best for delivery of my products without any hassle. Best one. I would recommend.

Cosmic Hippos
Germany
About 2 months using the app
August 10, 2020

Finally found a good application to create labels and keep an eye on the shipment status. Aftersale service is very fast and helpfull!

FluxMotion
Belgium
About 2 months using the app
November 23, 2018

Like a couple of other reviews, when a parcel is lost, Sendcloud do not refund you. Even though your contract and relationship is with Sendcloud, Sendcloud does not take financial responsibility. Sendcloud should refund customers like I do. I don't make my customers wait for a direct refund from my suppliers, so why should Sendcloud treat me this way? Passing the financial buck onto another company that I do not have a contract with is not good business practise in my opinion. I have transferred 95% of my business to a direct service with DHL now. I have been waiting several weeks for my DPD refund.

RSR Moto
Germany
Almost 2 years using the app
June 24, 2022

Wir nutzen Sendcloud seit dem ersten Tag und sind super happy. Großartiges onboarding, einfachste Handhabung, super Support! Eindeutige Empfehlung von www.orilabo.com

ORILABO
Germany
About 2 months using the app
September 27, 2020

Ik gebruik sendcloud icm Shopify en ben uitermate tevreden over deze koppeling. Het is gemakkelijk te integreren. Sendcloud werkt overzichtelijk en er zit een behulpzaam customer service team achter.

LittlePatta
Netherlands
About 2 months using the app
August 2, 2020

Nos han ayudado mucho por su precios de envio mas bajos que otras empresas y la buena comunicacion y amabilidad de su equipo, siempre estan ahi cuando necesitas ayuda. Muy recomendado!

Thebrapshop
Spain
About 2 months using the app
July 7, 2021

Perfect! Using this app for a few months now and i love it! :) Very userfriendly and a good customer service in case of questions!

Nouveauté Antwerp
Belgium
About 2 months using the app
January 2, 2023

Très content de cette solution! Je gagne beaucoup de temps et l'expérience pour mes clients est bien mieux. Je recommande!

Amalys
Belgium
About 2 months using the app
September 23, 2021

What can I say, a shipping tool that does not give accurate shipping prices for shipping destinations (leading to higher charges later and unknown at the time of sending). You better not have to send multiple packages for a single order to a destination where customs are charged. Dimensional weight? Not a thing in this app. If you only send small, single packages per order, it might work well for you, but it just lacks a lot of functions that I would expect from a shipping app.

eu-windows101
Netherlands
Almost 2 years using the app
Edited October 20, 2016

I was happy with this app and the service until one of my packages got lost. I followed the complaint procedure (started in March 2016) and I'm still waiting for my money. Very time consuming and disappointing.

Luxedy
Belgium
Over 1 year using the app