Reviews (415)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the shipping process with features like automated shipping rules, label creation, and centralized tracking. Its seamless Shopify integration supports international shipping, helping merchants expand globally. New features like order splitting and service point delivery selection are frequently added, enhancing utility. The app is praised for its reliability and user-friendly interface, significantly reducing shipping time and effort. The support team is responsive and effective in issue resolution.

Edited August 25, 2025

Seamless integration. Works just perfect.

Siegfried - Rheinland Distillers
Germany
About 1 year using the app
June 5, 2020

Wir waren vorher mit unserem Shop bei einem anderen Anbieter. Bis wir Sendcloud getestet haben. Wir sind - kurz gesagt - begeistert! Zum Einen ist die Bedienung und der Ablauf klasse, aber auch der Support! So geht ecommerce heute!

Rasenrakel
Cyprus
About 1 month using the app
August 24, 2025

es una app premium

Cáceres Outlet
Spain
7 months using the app
July 11, 2018

Very good app for fullfilling orders. Good interaction between SendCloud and Shopify and between Sendcloud and Bpost. Easy to set up.

Texhas
Belgium
About 1 month using the app
January 24, 2025

Perte de colis par une des société avec qui ils travaillent, aucun compte rendu de la société en question, que ' on vous contacte des qu'on a du nouveau ' et bien sur ils on pas de nouvelles car tout le monde s'en fiche tant que tout est payé.

Bois Antique
Belgium
3 months using the app
June 18, 2025

Ideale koppeling met shopify als je snel en simpel verzendlabels wilt aanmaken

Skinandcare
Netherlands
Over 4 years using the app
December 30, 2019

Very happy in the beginning. Till I realized all my Customer dashboards are showing wrong shipping information to my Customer. By "all" I mean for at least all my latest 60 orders. I started receiving Customer complaints. The shipping dates shown to my Customer on the sendcloud dashboard, were 3 weeks ahead of the actual shipping dates!!
I contacted the Customer Service and they explained this is a known bug, and this can only be fixed for the future orders. I had just to deactivate and activate a page to fix it. As a Customer I expect if there is a known bug in the system, I will be informed asap of such bug. Is it so difficult to inform via Newsletter all your Customers about this problem? If sendcloud can´t do his basic job (showing shipping information to the Customer) and is not able to inform his Customers about this, the app is not worth the price.

I understand bugs can happen, but not informing your Customers about it to be able to fix it, is just unacceptable.

Please, KEEP YOUR CUSTOMERS UPDATED ON ANY BUGS AND REQUIRED ACTIONS to avoid such bad user experiences like mine.

Therefore 1 star review.

Stona
Germany
About 1 month using the app
December 5, 2024

Tevreden over sendcloud. Scheelt veel tijd, direct betere prijzen bij verzending. Had wat vragen met zelf een verzendcontract toevoegen en hele fijne support gekregen van Sedcloud!

Gym Masters
Netherlands
3 months using the app
August 27, 2024

No es la primera vez que trabajamos con ellos, plataforma ideal, tiene vinculación perfecta con Shopify, es el mejor gestor de envíos del mercado sin ninguna duda.

hemera.fun
Spain
2 months using the app
August 19, 2025

buon prodotto

Max Sport
Italy
9 months using the app