Reviews (164)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for securely delivering digital content through Shopify stores, highlighting its ease of setup and seamless integration. The automation of digital deliveries has notably reduced customer service inquiries, and features like product bundling have enhanced sales. The customer support is praised for its responsiveness and effectiveness, even outside typical business hours. The app supports various delivery formats, offers PDF stamping, and allows easy management of product updates and access post-refund. Merchants find the pricing reasonable and appreciate the app's reliability in transactions and email deliverability, making it a cost-effective solution for handling digital products.

February 9, 2013

Great set of features and great support from this app, really responsive to all my questions.

On top of having all the features I need, this is the only delivery app I tried that allowed my customers to download their purchase right from the Thank You page *and* allowed me to embed their download link in the Order Confirmation email. This meant they didn't need to get two emails from me in order to get their download link.

I definitely recommend it!

Working With Code
October 24, 2012

Great little app. Takes all the hassle out of delivery PDFs to my customers. Previously I would make a sale, then have to manually generate an email, attach the PDF, and send. Hopefully within a few hours (if I wasn't too busy). Now it's all automatic and a much, much better experience for customers b/c they get their PDF within seconds of paying.

And it's simple to set up and manage too!

Minden Playing Card Cricket
March 9, 2013

We produce foreign language learning videos and recently converted all our DVDs to digital files. We needed a stable digital download system that would allow our customers to download files up to 500 MB. Digital Delivery App has worked fantastic. We've not had a single complaint or problem from anyone. We've been able to put our business on auto-pilot. And we get great customer support when we need it.

Travel Linguist
November 2, 2023

MedSchoolBro
Canada
About 1 month using the app
SendOwl replied November 6, 2023

Thanks for the review! It's been a pleasure working with you! Thanks, SendOwl.