SendOwl , 162 reviews

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, especially in delivering digital products and licenses. They find the ability to import numerous license keys and automate downloads beneficial. Features like product bundling, PDF stamping, and download limits are also valued. The app's seamless integration with Shopify, responsive customer support, reasonable pricing, and security features are highly praised. It's seen as a tool that significantly enhances business efficiency.

October 4, 2012

One of the best digital delivery companies out there. I switched over to them right before a big campaign (I know, not the smartest thing) but I loved their interface and how they incorporated the download now link on the order confirmation page. As well as beautifying the download page itself.

The promotion went off without a hitch and everything continues to work great. The download speeds seem faster than another option on here. I had a question and their customer service responded quickly. Been more than happy with them.

Merek Davis: Store
October 23, 2012

Great app. Recommend it 100%. Set up was easy. Once I finished linking app I brought in my first few digital products with their IMPORT feature and added the file to be delivered. I tested with a couple purchases, added some more inventory and opened my store. I called the first dozen buyers to be sure their experience was top notch and it was perfect. I had previously tried another similar app for my shopify store and found the setup was kludgy so was glad to have this as an alternate choice as it works flawlessly.

hollysdesignstudio
January 3, 2013

This is a must-have app for delivery of digital products! The download link is presented on the customer's Thank You page, storage and delivery prices are reasonable and support is fast and excellent. The app has had no problems delivering large video files to my customers.

VIDCAT
October 23, 2012

We switched from using Fetch for digital delivery as we experienced a lot of problems that consumers had in downloading their purchases - it was difficult and messy for those who were not computer-literate. Since installing Digital Delivery App we have had no problems, no complaints - which has saved me at least an hour daily of having to fix problems. The service has been amazing with very quick responses and answers to our early teething problems - so thank you team and Digital Delivery!

Kathryn Alexander
February 8, 2013

Still new to this app. Very nice interface and the customer service questions I have had have been answered EXTREMELY quickly by customer service. Also love how it has a built in affiliate program.

kicksandsnares.com
February 6, 2013

I wish I had purchased this sooner! Unreal app, great support, easy to use, offer updates to my customers with a few simply clicks, secure, did I mention great and prompt support? Great job guys!

VMS 4x4 - Find A New Path
February 20, 2013

Seems to be working great, was easy enough to get up and going. Their customer service was awesome and they quickly responded to questions I had when getting my stuff set up. I am using this to sell ebooks and I am super happy with it!

Nifty Knowledge Rocks
February 7, 2013

I purchased this app to deliver my PDF patterns about 6 weeks ago. It has been smooth sailing from the get-go. The app is super user friendly. I was able to upload all my products with ease and I haven't had one customer complain about not getting their purchase. I would highly recommend it.

SewMichelle
February 9, 2013

Great set of features and great support from this app, really responsive to all my questions.

On top of having all the features I need, this is the only delivery app I tried that allowed my customers to download their purchase right from the Thank You page *and* allowed me to embed their download link in the Order Confirmation email. This meant they didn't need to get two emails from me in order to get their download link.

I definitely recommend it!

Working With Code
October 24, 2012

Great little app. Takes all the hassle out of delivery PDFs to my customers. Previously I would make a sale, then have to manually generate an email, attach the PDF, and send. Hopefully within a few hours (if I wasn't too busy). Now it's all automatic and a much, much better experience for customers b/c they get their PDF within seconds of paying.

And it's simple to set up and manage too!

Minden Playing Card Cricket