Reviews (490)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and improving email deliverability, ensuring marketing messages effectively reach customers. They appreciate its user-friendly setup, professional templates, and advanced features, available even in the free version. The automation tools, especially for cart abandonment recovery, are praised for enhancing sales. It integrates seamlessly with Shopify, offering an intuitive interface that is easy to navigate. Customer support, particularly from team members like Sarahy and Nallely, is highlighted for its responsiveness and proactive assistance, contributing to high customer satisfaction and a positive user experience.

Edited March 14, 2019

I use this app for email marketing, the templates are really good and easy to use and the support is very good. But this app is not working to capture the abandoned checkouts.

pineapple spark
El Salvador
9 months using the app
Sendvio replied March 15, 2019

Your Shopify store shows the number of people who click the "Add to cart" button, even if they have not provided an email address. Basically, we cannot send emails if the customer does not provide an email address during the checkout process.

March 7, 2014

Seems easy to set up. Can't wait to see the effects once my business takes off! Also the 21 free days trial is amazing and $8 after that is really cheap, considering how many customers you will potentially bring back.

How much do you value security?
United States
8 days using the app
Edited August 14, 2017

After contacting owner they helped me figure everything I needed out! I would definitely recommend this app if you want to save your abandoned carts!

Superaccessories
United States
8 days using the app
January 22, 2019

It’s a great app and the service is also amazing. Definitely recommend it to someone starting out...

Sincerely, Mom
United Kingdom
8 days using the app
April 6, 2023

I'm very happy with the pop-ups and pricing of this app.
The support is excellent; very responsive and they were able to develop a feature I requested.

Davas
Norway
7 days using the app
Sendvio replied April 7, 2023

Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need!
At your service,
Customer Success Team

January 8, 2015

Looks very good so far. Great service and easy to use! Would definitely recommend it to others, thanks!

Based On Norwegian Nature
Norway
6 days using the app
December 7, 2022

Super helpful and friendly! Easy to communicate with, love the energy and marketing effectiveness. Only started with the free so far. Excited to see how it grows :)

SWABKIN
United States
6 days using the app
Sendvio replied December 7, 2022

Thank you so much for your great comments! We will always be available to help with anything you may need :)
All the best,
Customer Success Team

November 30, 2014

Great add-on app!

I'd like to see additional options for "canned" messages for us shop owners that aren't big on writing "canned" messages :)

Thanks for creating the app!

Twice the Fun Games
Canada
5 months using the app
September 22, 2016

The app paid for itself in the first few hours of using it. Very easy to use (although the editor seems a bit slow to load, but that's peanuts), very detailed dashboard. Recommended!

Funky Moose Records
Canada
6 days using the app
April 2, 2021

Nallely hast the best! customer service. I'm switching from Mail chimp to Abandonment protector because of the amazing! care they take on their customers. Let keep up the good work

Square Imports
United States
6 days using the app