Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (166)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting email marketing, increasing sales, and recovering abandoned carts. It's praised for its user-friendly interface, seamless Shopify integration, and effective templates. The app offers advanced features and automations, even on the free plan. Merchants commend its reliability, ease of setup, and clear analytics. Customer support is noted for being responsive and knowledgeable. It's considered affordable with a good return on investment.

Edited February 10, 2026

I love the app! I had a little issue, but the tech support team set me straight!!

GoKarts USA®
United States
8 days using the app
Sendvio replied February 10, 2026

We truly appreciate your trust and the opportunity to support your store. If you ever need help with strategies, automations, or improving your campaigns, our team is always here and happy to assist.

December 15, 2025

I am new to Sendvio but it has already been a gamechanger for my business. They offer numerous templates that takes the guess work out of your next marketing campaign.

Angie Treasures
United States
24 days using the app
Sendvio replied December 16, 2025

Thank you for your kind review. We truly appreciate your trust and are committed to continuing to provide you with high-quality service.

January 10, 2026

Nice and simple to use for us, useful.

8grams Store
Belgium
10 months using the app
Sendvio replied January 13, 2026

Thank you so much for your review! We’re happy to be part of your store’s growth and truly appreciate your trust in us.

March 3, 2026

Good emails

sourcemind
United States
4 days using the app
December 31, 2025

terrible honestly so hard to work with.

Starplus
United States
11 months using the app
Sendvio replied January 13, 2026

11 months installed, no app usage or store activity. Not an active store.

Edited October 14, 2024

EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue

I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review

EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.

iiGears™
Canada
Almost 8 years using the app
Sendvio replied August 19, 2023

Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.

Edited July 3, 2025

Very happy with sendvio. They've promply responded to my requests and even added some customizations. They are still less expensive than the other emial platforms and offer all the features i need for crm / email campaigns.

Goldtex
Canada
Over 3 years using the app
Sendvio replied July 4, 2025

Thank you for your kind review and continued support. We truly appreciate your trust and remain committed to fair pricing and the ongoing release of new features to support your business.

June 14, 2025

Fantastic!

Sendvio has been an incredible asset to our email marketing efforts. It's simple, intuitive, and refreshingly straightforward—perfect for any brand that has never tried a focused email marketing strategy. The seamless Shopify integration made setup a breeze, and the performance analytics are easy to understand and genuinely useful. Our campaigns and automations have delivered excellent results for a little over a year now. Highly recommend for anyone looking to grow their email marketing with clarity and confidence!

Jenny Krauss
United States
About 1 year using the app
Sendvio replied June 15, 2025

Thank you so much for your kind review. We’re honored to support your business with your email marketing, popups, and automation. Your trust truly means a lot to us.

March 26, 2025

Sarahy went above and beyond to help me when setting up Pop-Up & Welcome automation flows. I really appreciate the care, attention-to-detail, and effort here. I'm now all set-up and excited to see the result improvements from these changes. Thank you!

dussl
United Kingdom
6 months using the app
Sendvio replied March 27, 2025

Thank you for sharing your experience with us! We're happy to support you and help you reach your goals. We're here for you as your strategies grow, so feel free to reach out anytime you need a hand!

June 29, 2025

Great platform for sending marketing emails, more fairly priced than other apps. The marketing email builder is somewhat limiting at times, but still great for the price.

Norsegarde
Canada
Almost 6 years using the app
Sendvio replied July 1, 2025

Thank you for your valuable feedback! We truly appreciate your support. A new version of our email editor will be launched soon to further enhance your experience.