Reviews (175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through targeted email and SMS campaigns. Key features include cart abandonment emails and automated follow-ups, which are effective in increasing revenue and customer retention. The app is user-friendly with professional templates and customizable emails. It integrates seamlessly with Shopify and is reliable. Customer support is responsive and helpful, ensuring user satisfaction.

March 26, 2025

Sarahy went above and beyond to help me when setting up Pop-Up & Welcome automation flows. I really appreciate the care, attention-to-detail, and effort here. I'm now all set-up and excited to see the result improvements from these changes. Thank you!

dussl
United Kingdom
6 months using the app
Sendvio replied March 27, 2025

Thank you for sharing your experience with us! We're happy to support you and help you reach your goals. We're here for you as your strategies grow, so feel free to reach out anytime you need a hand!

June 29, 2025

Great platform for sending marketing emails, more fairly priced than other apps. The marketing email builder is somewhat limiting at times, but still great for the price.

Norsegarde
Canada
Almost 6 years using the app
Sendvio replied July 1, 2025

Thank you for your valuable feedback! We truly appreciate your support. A new version of our email editor will be launched soon to further enhance your experience.

September 28, 2025

Funciona muy bien, pude recuperar muchas ventas!!

Online Store
Argentina
4 days using the app
Sendvio replied September 29, 2025

Muchas gracias por tu reseña. Nos alegra acompañar el crecimiento de tu tienda y seguiremos sumando mejoras para ofrecerte siempre el mejor servicio!

September 25, 2025

Really nice app, just wish they had products outside of shopify

That Detail Shop
United States
6 months using the app
Sendvio replied September 29, 2025

Thank you for your trust and thoughtful review! We’re committed to making Sendvio a platform you can always rely on, and we’ll continue enhancing it to deliver the best possible experience.

January 30, 2023

Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue

Silverly
United Kingdom
Over 5 years using the app
Sendvio replied January 30, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need!
- Customer Success Team

September 5, 2022

Support has been great, The interface is pretty straightforward. I use it will all my shopify stores

Callus Performance
Canada
Almost 5 years using the app
Sendvio replied September 7, 2022

Thank you so much for your kind comments! We look forward to furthering feedback to help us achieve a 5-stars review! We will be pleased to help with anything you may need :)

November 5, 2019

It's a good app, just all of the new features can be overwhelming. We mainly use it just for abandoned checkout.

PuffPuffPassIt.com

PPPI
United States
About 4 years using the app
January 7, 2025

I've been using this app for several weeks now and I have to say it's exceeding my expectations thus far. Fairly straight-forward setup, user friendly, data rich, and exceptional customer support team with the most patience I've ever encountered (here's looking at you Mike & Fernando). I must have asked them 40+ questions and they happily answered every single one in detail, I don't believe they sleep. Long story short, I highly recommend this back-in-stock/email marketing/sms app. I plan on moving to their paid plan in the near future. Well done, Sendvio team!

RIAJN
United States
9 days using the app
Sendvio replied January 8, 2025

Thank you for your generous review and for sharing your experience with our team! It has been an absolute pleasure working with someone as knowledgeable and professional as you. Our thoughtful exchanges have provided us with fresh perspectives that we deeply value. We are truly honored to be part of your journey and are fully committed to supporting you every step of the way as you achieve your goals. Please know that you can always count on us!
At your service,
Mike & Fernando (Founders of Sendvio)

Edited November 29, 2018

Support was extremely helpful with the setup and app was quite intuitive. This is a good solution.

Nixplay
United States
Over 3 years using the app
August 28, 2023

Great customer service. I am happy with the support they provide.
It's a very good app that really help us.

koreanischerginseng
Hungary
Over 3 years using the app
Sendvio replied August 29, 2023

Thank you for your awesome comments. We appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need!
- Customer Success Team