Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and customer engagement through integrated email and SMS marketing tools. It features a user-friendly interface, efficient setup, and effective tools like abandoned cart recovery. The centralized dashboard enhances workflow, while reliable performance and responsive customer support add value. Its affordability and seamless Shopify integration make managing marketing campaigns simpler.

April 30, 2017

Easy setup, great stats, great templates. Just does the job

Sunnah Box
United Kingdom
Over 5 years using the app
October 5, 2023

This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support

Valu Hygge
United States
Over 5 years using the app
Sendvio replied October 6, 2023

Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!

January 30, 2023

Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue

Silverly
United Kingdom
Over 5 years using the app
Sendvio replied January 30, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need!
- Customer Success Team

February 2, 2015

i have tried other abandonment apps for our shops. this one is cheaper and better!

ManchetknopenOnline.BE - de Nr. 1 in manchetknopen
Belgium
About 5 years using the app
May 14, 2015

ok, that totally worked!!! installed last night, already recovered about 4 orders. VERY happy. that said, i would suggest to the developers that they look into the customization end please. the first, second, third email buttons were a bit buggy, and the CTA button for the cart was really challenging to customize without it just disappearing. that said, i HIGHLY recommend this app. really love the contact us feature as well. definitely a keeper. :)

The YES Bar
United States
Almost 5 years using the app
Edited August 27, 2015

This app is easy to use, provides the capability to send THREE different e-mails, scheduled at different times (which is supposedly a "best practice" and yet many other abandoned cart apps do not do this), and seems to be effective. I'm like 3 days into my free trial for an $8 app and the program has already recovered $30 of sales for me. Definitely seems worth it!

Update: Now that I'm really in the full swing of thigns with this app, I love it even more. In the last 30 days, this app has helped me recover more than $1,000 in lost sales. Depending on your volume that might or might not be a big deal, but man, for $8 a month, that's a pretty mighty ROI.

Beard Monster
United States
Over 4 years using the app
Edited August 17, 2023

Not sure what happened to every automation we set up before this app was acquired and they had some UI overhaul. Everything worked great until recently and the show a pop up saying how everything is still the same but when you look deeper, everything seems out of place and too much like shopify email.

I get the simplicity they were going for but sometimes you have to keep the same UI until you make sure you can ship the version.

Edit: After receiving a proper response and testing the bug the Co founder reached out and has taken care of the issue which is why we have edited this review.

ALLRJ
United States
Over 4 years using the app
Sendvio replied August 17, 2023

Thank you for your feedback. We have optimized and accelerated the loading of the campaign list to prevent it from looking empty while loading.

Edited May 17, 2018

I like this app a lot and it's really easy to use. I've tried setting up my own retargetting ads but it just converts way better with this for some reason.

Cleverly Clad
United States
Over 4 years using the app
March 25, 2016

Great app! User-friendly for beginners!

The Husky Life
United States
About 4 years using the app
November 10, 2019

Really simple and effective app for abandoned carts. Works very well and is easy and transparent to use!

Electro Pen
United States
About 4 years using the app