Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and intuitive email creation. They value the professional templates, advanced features, and effective cart abandonment feature. The app's customer support is praised for quick responses and helpfulness. Merchants also note that emails sent through the app avoid spam filters and appreciate the reasonable pricing. The SMS marketing capabilities and pop-ups are seen as beneficial for increasing sales and recovering revenue.

October 23, 2023

Nallely ha sido de mucha ayuda, respondió todas la preguntas que tenía. Senvío me ha parecido una excelente opción para quienes estamos empezando a hacer Ecommerce, el precio es muy asequible y tienen características muy poderosas además de que tienen un servicio al cliente espectacular, siempre ahí dispuestos a resolverte tus dudas.

Amare Home
Colombia
3 months using the app
Sendvio replied October 25, 2023

Gracias por esta fantástica reseña. Le agradezco que se haya tomado el tiempo de compartir su experiencia. ¡Estaremos encantados de siempre ayudar con todo lo que necesite!
- Nallely (Equipo de Soporte de Sendvio)

October 20, 2023

Nallely was super helpful and patient with helping me

Montessori Dream
United States
27 days using the app
Sendvio replied October 21, 2023

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
Nallely (Customer Success Team)

June 13, 2023

Looks very promising! Great customer support. I had some questions about setup and the support team was very helpful.

Try Scalp Hero
United States
3 months using the app
Sendvio replied June 13, 2023

Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help!
- Customer Success Team

August 3, 2023

I've been using this app for a while, and I'm happy with it. and I must highlight the standout feature – customer service. It's exceptional! From the moment I had a question, the support team was right there to assist me, offering friendly and prompt responses. The app is easy to use and works well for what I need. 5* Service!

Auric Jewellery
United Kingdom
10 days using the app
Sendvio replied August 7, 2023

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!

May 30, 2023

Customer service is excellent and I was able to get answers to my questions the same day!

SLYNZA
France
2 months using the app
Sendvio replied May 30, 2023

Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. It will be a pleasure to continue helping you with anything you need!
At your service,
Customer Success Team

August 19, 2023

Le support client de cette application est tout simplement exceptionnel. Chaque fois que j'ai eu une question ou un problème, leur équipe d'assistance s'est montrée rapide, professionnelle et extrêmement utile. Savoir que je peux compter sur leur soutien me donne une tranquillité d'esprit inestimable en tant que propriétaire de boutique en ligne.

Pazlo
France
About 1 year using the app
Sendvio replied August 29, 2023

Merci pour vos excellents commentaires ! Nous sommes très heureux de savoir que vous êtes satisfaits de notre service. Nous restons à votre disposition pour tout ce dont vous pourriez avoir besoin :)
- Sendvio

October 4, 2023

Just moved over from Klaviyo and had some problems adjusting as there is not much info available online. But I was able to schedule a call in 30 mins. Got on the call with very knowledgeable and polite Nallely. She was able to help me out with everything. Thanks!

VibesNValley
United States
About 4 hours using the app
Sendvio replied October 5, 2023

We appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)
- Nallely (Customer Success Team)

June 2, 2023

très très bien le service est gratuit et marche correctement ca aide à convertir des clients sur le shop

MagicPad
France
2 months using the app
Sendvio replied June 2, 2023

Merci beaucoup pour ces excellents commentaires ! C'est avec plaisir que nous continuerons à vous offrir nos services d'assistance à chaque fois que vous en aurez besoin.
- L'équipe d'assistance de Sendvio

July 12, 2023

Just started using this App. Trying to find my way around it but fantastic support from Nallely. Thank you.

Learning247
United Kingdom
2 days using the app
Sendvio replied July 14, 2023

Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help!
- Nallely (Customer Success Team)

July 11, 2023

VERY EASY TO USE AND HAS BEAUTIFUL GRAPHICS, THE FREE SECTION IS SUFFICIENT TO GET STARTED, ALSO THANKS TO SARAHY FOR THE HELP..

FIVEART
United Kingdom
2 days using the app
Sendvio replied July 13, 2023

We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :)
- Sarahy (Customer Success Team)