Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

February 12, 2024

Great support. Thank you Nallely O.

Lancy
Romania
About 1 year using the app
Sendvio replied February 13, 2024

Thanks for recognizing our efforts. We'll remain committed to providing top-notch service for you.

January 17, 2024

Magnifica atención por parte de la srita. Nallely ya que me ayudó de 0 a 100 con la aplicación y la administracion para el mejor aprovechamiento de esta magnifica herramienta. recomendada 100%.Muchas gracias

Aura Muebles
Mexico
7 days using the app
Sendvio replied January 18, 2024

Gracias por esta increíble reseña. ¡Estaremos siempre encantados de seguir ayudando con cualquier cosa que puedas necesitar!
- Nallely (Equipo de Éxito del Cliente)

June 19, 2024

EXCELENTE ATENCION

Nanivancy store
Colombia
2 days using the app
Sendvio replied June 21, 2024

Gracias por su valioso reconocimiento :)

January 24, 2024

Good !

Astroglobe
France
3 months using the app
Sendvio replied January 25, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)

January 12, 2024

Excelente y rapida atencion

ivanguaderramaonlinestores
United States
Over 6 years using the app
Sendvio replied January 16, 2024

¡Gracias por compartir tu experiencia! Será un placer para nosotros seguir ayudándote en todo lo que necesites :)

May 9, 2024

Muy atenta, paciente y un trato amable, se pudo entender con claridad todo lo explicado.

Cultivos Borinquen
United States
16 days using the app
Sendvio replied May 10, 2024

Agradecemos mucho esta fantástica reseña. Será un placer siempre ayudar con todo lo que necesite!

January 30, 2024

Excellent service. Answered all of my questions perfectly.

Redefining Addiction, Reinventing Recovery
United States
About 1 hour using the app
Sendvio replied January 31, 2024

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again!

November 13, 2015

fantastic support, very customizable, great data - thanks!

Lstn
United States
Almost 10 years using the app
August 23, 2014

So far, so good, easy to install and modify content and all testing has gone well. I will update with another review following some saved sales hopefully!

Mid Mod Finds
United States
Over 8 years using the app
Edited October 14, 2024

EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue

I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review

EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.

iiGears™
Canada
Almost 8 years using the app
Sendvio replied August 19, 2023

Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.