Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and professional templates. Its advanced features, including a notable cart abandonment tool, are available to all merchants. The app's emails reportedly bypass spam filters, and its SMS marketing is well-regarded. Customer support is responsive and efficient, with staff members like Nallely and Sarahy often mentioned. The app is seen as affordable and effective, with some merchants noting a sales increase after use. It's considered a more user-friendly and powerful alternative to similar apps.

December 14, 2016

Amazing App! Quick Installation.Easy to use!

Keratinbeauty
United States
About 7 years using the app
April 7, 2015

So far so good. Building the emails is a great tool. Scheduling them is easy as well. You are able to send 3 scheduled emails to each abandoned cart customer!

Thrive+
United States
About 7 years using the app
March 20, 2015

I was looking for a cost-effective and easy-to-use abandoned cart app to help retrieve lost sales. After reading the reviews for Abandonment Protector I decided to try it out. I am so glad I did. It does exactly what it says it does and the customer support is great. A+ app!

The SoLa Look
United States
Almost 7 years using the app
August 8, 2023

Me encanta esta aplicación. Son demasiados atentos y su servicio al cliente es un 100/100.
Saraí muchas gracias por tu asistencia y amabilidad.

Jesiah Boutique
United States
4 days using the app
Sendvio replied August 17, 2023

Agradecemos mucho los buenos comentarios sobre nuestro servicio. Nos seguiremos esforzando por siempre satisfacer todas las necesidades de nuestros clientes. Será un placer volver a atenderte :)

August 30, 2014

Just got this app for my store yesterday and I've already recovered 5 orders. Great app!! Highly recommend it.

Notorious Liquids
United States
Over 6 years using the app
November 25, 2013

Brilliant app. Add an exit offer before they leave and this will be 6 stars!

Edited to add: Customer support has been great. Definitely an app to keep your eyes on, and a potential category killer combining key functionality of an easy-to-use CRM and abandonment app.

Scenic Labs
United States
Almost 6 years using the app
August 15, 2017

Great app really helps with your conversions, also if you ever need help dont hesitate to contact them, their support system is amazing.

Asy Trends
Hong Kong SAR
Almost 6 years using the app
April 30, 2017

Easy setup, great stats, great templates. Just does the job

Sunnah Box
United Kingdom
Over 5 years using the app
January 30, 2023

Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue

Silverly
United Kingdom
Over 5 years using the app
Sendvio replied January 30, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need!
- Customer Success Team

February 2, 2015

i have tried other abandonment apps for our shops. this one is cheaper and better!

ManchetknopenOnline.BE - de Nr. 1 in manchetknopen
Belgium
About 5 years using the app