Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

April 18, 2015

Great app.
Already recovered an order within the first hour of installing it!

Back Country World
United States
Almost 4 years using the app
December 11, 2015

Fantastic app, easy to install and works really well! Would definitely recommend!

Tribesports
United Kingdom
Over 3 years using the app
August 28, 2023

Great customer service. I am happy with the support they provide.
It's a very good app that really help us.

koreanischerginseng
Hungary
Over 3 years using the app
Sendvio replied August 29, 2023

Thank you for your awesome comments. We appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need!
- Customer Success Team

May 30, 2015

Great app and great support! I wasn't too sure what difference a cart recovery tool would make, but so far we had 4 abandoned carts, and 1 was recovered from the auto-email! This tool will definitely put money in your pocket.

Natural Genius
United States
Over 3 years using the app
November 9, 2022

I really like their customer service. It is super fast and they are very helpful. I am really impressed

My Urban One
United States
Over 3 years using the app
Sendvio replied November 10, 2022

Thank you! Your comments are very valuable to us. We will always do our best to take care of your needs :)
Have a nice day!
Customer Success Team

Edited October 11, 2019

Very good app, easy to use, reactive and very good customer service. Essential for an ecommerce shop !

Renewing
France
Over 3 years using the app
January 5, 2023

I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.

bGalvanized
United States
Over 3 years using the app
Sendvio replied January 6, 2023

Thank you so much for your awesome comments :D
We hope you have successful email and SMS campaigns. We will be available to help with anything you may need!
Best regards,
Nallely | Customer Success Team

Edited August 26, 2021

The problem was solved very great in time. Very nice customer service!
You deserve the good comment.

Anewow
United States
Over 3 years using the app
August 22, 2022

Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app

MyStoreLiving
United States
Over 3 years using the app
Sendvio replied August 22, 2022

Thanks for the awesome review! We’re so glad you had a good experience. We will be available to help with anything you may need :)

December 23, 2015

If you are on Shopify because you value customer support then you need to know that this app is exactly what you should be looking for. The customer support is absolutely out of this world. The app was easy to setup, and it has lead to an absolutely incredible increase of 15 percent more conversions from lost carts in our luxury bikini store. This takes a bit of fine tuning, and some ingenuity but the customer service is more than happy to help with every aspect. If you are looking to convert lost sales we cannot speak more highly of this app!

Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Bikini Luxe - Designer Bikinis - Luxury Women's Fashion

Bikini Luxe Swim
United States
Over 3 years using the app