Reviews (175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement through targeted email and SMS campaigns. Key features include cart abandonment emails and automated follow-ups, which are effective in increasing revenue and customer retention. The app is user-friendly with professional templates and customizable emails. It integrates seamlessly with Shopify and is reliable. Customer support is responsive and helpful, ensuring user satisfaction.
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Great app and great support! I wasn't too sure what difference a cart recovery tool would make, but so far we had 4 abandoned carts, and 1 was recovered from the auto-email! This tool will definitely put money in your pocket.
I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.
Thank you so much for your awesome comments :D
We hope you have successful email and SMS campaigns. We will be available to help with anything you may need!
Best regards,
Nallely | Customer Success Team
The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.
Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!
Not sure what happened to every automation we set up before this app was acquired and they had some UI overhaul. Everything worked great until recently and the show a pop up saying how everything is still the same but when you look deeper, everything seems out of place and too much like shopify email.
I get the simplicity they were going for but sometimes you have to keep the same UI until you make sure you can ship the version.
Edit: After receiving a proper response and testing the bug the Co founder reached out and has taken care of the issue which is why we have edited this review.
Thank you for your feedback. We have optimized and accelerated the loading of the campaign list to prevent it from looking empty while loading.
I really like this App. It keeps me focused on my store statistics.
Now I'm going to use it on a daily basis.
Thank you!
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need!
- Customer Success Team
This app is truly AMAZING, you can recover up to 40% of your abandoned checkout, their price plan is super affordable and their support team will help you out when you need them. Highly recommended!!
Je recommande l'application sans hésitation, le S.A.V est ultra réactif et disponible même très tard le soir : Merci Sarah.
Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.
We really appreciate your awesome comments! We will be happy to help you with any request you may have. Please feel free to contact us anytime through any of our support channels :)
This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!
Thank you! I am honored by your appreciation of our service. You have left a smile on the face of our whole team with your kind comments :)
All the best,
Sarahy