Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (506)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and recovering abandoned carts, praising its easy setup and ability to manage email and SMS marketing from one platform. It features professional templates, complex automations, and effective cart abandonment handling. The customer support is noted for being responsive and helpful, aiding in quick issue resolution and adjustments.

June 7, 2024

Sarahy was fast and quickly responded to my question.
Very impressed with quick and efficient service.
Thank you
Lady Be Chic Boutique Online

Lady Be Chic Boutique Online
Ireland
About 8 hours using the app
Sendvio replied June 11, 2024

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs.
- Sarahy (Customer Success Team)

July 15, 2024

I would recommend the service, Polite and friendly

Thegranddrop
South Africa
3 days using the app
Sendvio replied July 24, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

August 16, 2024

Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.

Amigizmo
Spain
4 days using the app
Sendvio replied August 19, 2024

Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!

Edited October 14, 2024

EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue

I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review

EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.

iiGears™
Canada
Almost 8 years using the app
Sendvio replied August 19, 2023

Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.

June 26, 2024

Great support

Carnez
United States
10 days using the app
Sendvio replied June 27, 2024

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

January 12, 2024

Excelente y rapida atencion

ivanguaderramaonlinestores
United States
Over 6 years using the app
Sendvio replied January 16, 2024

¡Gracias por compartir tu experiencia! Será un placer para nosotros seguir ayudándote en todo lo que necesites :)

January 30, 2023

Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue

Silverly
United Kingdom
Over 5 years using the app
Sendvio replied January 30, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need!
- Customer Success Team

October 5, 2023

This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support

Valu Hygge
United States
About 5 years using the app
Sendvio replied October 6, 2023

Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!

March 25, 2016

Great app! User-friendly for beginners!

The Husky Life
United States
About 4 years using the app
April 18, 2015

Great app.
Already recovered an order within the first hour of installing it!

Back Country World
United States
Almost 4 years using the app