Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and customer engagement through integrated email and SMS marketing tools. It features a user-friendly interface, efficient setup, and effective tools like abandoned cart recovery. The centralized dashboard enhances workflow, while reliable performance and responsive customer support add value. Its affordability and seamless Shopify integration make managing marketing campaigns simpler.

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Avanise
United States
2 days using the app
Sendvio replied June 29, 2024

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you.

Thank you for your kind words and for choosing Sendvio!

At your service,
Fernando Heyer (Co-Founder of Sendvio)

February 29, 2024

Natelly has excellent customer service skills and really helped me out a lot! Thank you!

South Mini Splits
United States
About 1 month using the app
Sendvio replied March 2, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

April 24, 2024

This app is too difficult to set up if you are busy person. I had called for support and they called me back but the assistant was explaining how the program works in a rush because she only had 15 minutes assign to me.
The email system needs some settings if you want it branded which she did not took her time to tell me how to set it instead she told instructions are posted. The preset templates are not complet since you still need to put the subject email and preview. I did not have the chance to test it since the assistance was rushing the presentation and told me that she does not have more time since she has to help someone else.

Kafetos
United States
26 days using the app
Sendvio replied April 25, 2024

We cannot cancel scheduled support calls for other users to extend the duration of calls with you. You were kindly informed that we had another user waiting for a call and offered to schedule another call with you if needed. We maintained professionalism and courtesy throughout.

Furthermore, regardless of the subscription price, mistreatment or disrespect toward our support team is strictly forbidden.

June 7, 2024

Sarahy was fast and quickly responded to my question.
Very impressed with quick and efficient service.
Thank you
Lady Be Chic Boutique Online

Lady Be Chic Boutique Online
Ireland
13 days using the app
Sendvio replied June 11, 2024

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs.
- Sarahy (Customer Success Team)

May 24, 2024

Good costumer service :) I got the help i needed.

Sagen Sweden
Sweden
11 days using the app
Sendvio replied May 25, 2024

Thank you! We're always here to help with anything you may need!
- Nallely (Customer Sucess Team)

August 16, 2024

Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.

Amigizmo
Spain
4 days using the app
Sendvio replied August 19, 2024

Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!

July 15, 2024

I would recommend the service, Polite and friendly

Thegranddrop
South Africa
3 days using the app
Sendvio replied July 24, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

June 26, 2024

Great support

Carnez
United States
10 days using the app
Sendvio replied June 27, 2024

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

July 7, 2024

Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.

Scirpe
France
3 months using the app
Sendvio replied July 9, 2024

Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !

November 13, 2015

fantastic support, very customizable, great data - thanks!

Lstn
United States
Almost 10 years using the app