Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and professional templates. Its advanced features, including a notable cart abandonment tool, are available to all merchants. The app's emails reportedly bypass spam filters, and its SMS marketing is well-regarded. Customer support is responsive and efficient, with staff members like Nallely and Sarahy often mentioned. The app is seen as affordable and effective, with some merchants noting a sales increase after use. It's considered a more user-friendly and powerful alternative to similar apps.

October 17, 2023

Really superb application for cart abandonment and personalized emailing. Very easy to use. Thanks.

Dolamex
Spain
About 2 months using the app
Sendvio replied October 18, 2023

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!

August 28, 2023

Nallely was very friendly and informative while helping me with my Thank You Email Campaign. I appreciate her help very much!

Chavikin
United States
7 months using the app
Sendvio replied August 29, 2023

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
All the best,
Nallely (Customer Success Team)

June 19, 2023

It's a very good app that really help us manage our customer email list and provide better services to our customer. Also Nallely O. helped us with managing our subscription. I really recommend it! 10/10

Unvera
United States
4 months using the app
Sendvio replied June 19, 2023

It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
At your service,
Nallely O. | Customer Success Team

July 19, 2023

I have checked many other apps and this was one of the most easy to use and efficient apps to use.
Encountered a slight issue and contacted the support and Sarahy replied instantly and resolved all the issue I had.
Amazing support and app

End One
United States
5 months using the app
Sendvio replied July 21, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need :)
- Sarahy

July 17, 2023

Great support from Sarahy agent help me a lot through my email marketing settings and templates very helpful

Padwaist
United Kingdom
3 months using the app
Sendvio replied July 18, 2023

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
Sarahy (Customer Success Team)

July 26, 2023

Application very easy to use. Customer support are very available Thank you to Sarahy. I recommend.

Crème et Noisette
France
8 months using the app
Sendvio replied July 27, 2023

We really appreciate you taking the time to share your comments! We will always be available to help you with anything you may need :)
- Sarahy (Customer Success Team)

June 13, 2023

Looks very promising! Great customer support. I had some questions about setup and the support team was very helpful.

Try Scalp Hero
United States
3 months using the app
Sendvio replied June 13, 2023

Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help!
- Customer Success Team

August 3, 2023

I've been using this app for a while, and I'm happy with it. and I must highlight the standout feature – customer service. It's exceptional! From the moment I had a question, the support team was right there to assist me, offering friendly and prompt responses. The app is easy to use and works well for what I need. 5* Service!

Auric Jewellery
United Kingdom
10 days using the app
Sendvio replied August 7, 2023

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!

May 30, 2023

Customer service is excellent and I was able to get answers to my questions the same day!

SLYNZA
France
2 months using the app
Sendvio replied May 30, 2023

Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. It will be a pleasure to continue helping you with anything you need!
At your service,
Customer Success Team

October 23, 2023

Nallely ha sido de mucha ayuda, respondió todas la preguntas que tenía. Senvío me ha parecido una excelente opción para quienes estamos empezando a hacer Ecommerce, el precio es muy asequible y tienen características muy poderosas además de que tienen un servicio al cliente espectacular, siempre ahí dispuestos a resolverte tus dudas.

Amare Home
Colombia
3 months using the app
Sendvio replied October 25, 2023

Gracias por esta fantástica reseña. Le agradezco que se haya tomado el tiempo de compartir su experiencia. ¡Estaremos encantados de siempre ayudar con todo lo que necesite!
- Nallely (Equipo de Soporte de Sendvio)