Sesami: Appointment Booking , 379 reviews

This app exactly met our needs and performed very well! We started as an ebike rental business only and needed to collect payment for our ebike test rides in a very user-friendly and cost-effective way, while also letting us retain our website SEO (rather than using a third-party scheduling platform). The support team was always very responsive and helpful. Our business has grown and we are now focused full-time on carrying and selling ebikes from multiple ebike brands. As such, we no longer charge for our ebike-test rides and no longer require this app. We are very thankful for the Sesami team for all of their support and highly reccomend it!!

I am not very tech-savvy and don't know how things work. I downloaded this scheduling app hoping it would do what I need it to do on my website. The staff (Mariana and Leo) were incredible! So patient, helpful, thorough, and always positive! I really loved the experience. They guided me in the process of adjusting the scheduling app just as I wanted it and were happy to jump on a video call to talk things over just so I was happy with the setup. Highly recommend!

So far this app has been exactly what we're looking for. Simple, easy to use, intuitive, multitude ability to customize even with the lower tier subscription, and integrated with Shopify POS.

The team behind it is very helpful and responsive. Shout out to Mariana & Jeanny!
Update to my review: The app is now live in our site and everything is going quite smoothly. The Sesami team has been extremely helpful in assisting us with the Sesami Flows coding. Could not do it without their guidance. Definitely feeling like a gold client!

I was so confused downloading this app because I'm new to Shopify. However I was able to schedule a meeting with a team member and they put me on the right path on how to add my services. The team member was so knowledgeable and actually stayed online with me and help me set up my services. This made me so happy! I am super excited to use Sesami for my scheduling services.

We have used Sesami for over 3 years now. They are always adding to their offerings and their customer support is next level if you ever need a hand with anything they go above and beyond to help you solve it.

Also our clients love how easy it is to book a time spot with us, we get so many comments about how its so much easier than a lot of other options out there.

Customer service is at the top of my list with any company I choose to do business with. This team has been surprisingly amazing. If this app can accommodate your scheduling needs, I highly recommend them, not just for the product, but for timely, understanding, and courteous client support.

The Sesami development team is incredibly helpful when it comes to troubleshooting any issues. As someone who values prompt support, this is very important to me. However, I must note that Sesami does not offer SMS notifications for certain countries. This is a significant drawback for many businesses, as it can lead to a high number of no-show customers. Nonetheless, the Sesami team has assured me that they will work to resolve this issue. If they are successful, I will be pleased to give them a five-star rating, as this is the only feature I am currently missing.

A big Thank you to the Sesami Team! Our company is constantly evolving, and Sesami makes our tasks a lot easier. The customer service team is amazing, very reactive AND proactive, and they always go the extra mile for us, which is greatly appreciate. We also enjoy that they always make sure that there is a solution for any problems or special demands that we have!

Great booking app with very well-thought out features and functionality. Also, great development team behind it that is constantly improving the app with regular updates. They support their clients and walk them through the app's features during multiple onboarding calls. Couldn't have asked for more

Great customer service! The app does the job required. It was the only app I could find that would work well with Shopify and Klaviyo for a fully automated system