Reviews (429)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this booking app for its customization options, catering to various business models and scheduling needs. It integrates smoothly with Shopify, enhancing user experience and streamlining operations. The support team is noted for its responsiveness and effectiveness in resolving issues quickly. Merchants also report immediate booking results post-implementation, and continuous improvements are made based on user feedback. The app supports multiple languages and diverse booking workflows.

December 10, 2024

We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly.

In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested.

A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business.

Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business.

If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!

Beyond the Experience - Yachts, Catamarans & Fishing Boats
Mexico
9 months using the app
December 4, 2024

Great team. They addressed issues we were having for our specific needs. Friendly service and they go beyond.

Ultra Fire Safety - Your Trusted, Local Fire Safety Experts
United States
Over 1 year using the app
November 26, 2024

Mariana was very pleasant and informative. Even though we went over our time frame, she was courteous enough to continue helping and suggesting options I needed for my store. Thank you so much and look forward to using the Sesami platform for my business

Enchanting Passion Nails
United States
About 1 month using the app
November 8, 2024

we love sesami we use it for our Piercing studio and the integration with shopify make everything easy and consistent. The team is also responsive and very helpful!

Lulu Ave
United States
9 months using the app
Edited November 28, 2024

Thanks for changing my consult times to 60 minutes!

Bev Sidders Skincare
United States
About 3 years using the app
November 18, 2024

I had an issue with the code not responding on a featured product and the fine folks at Sesami were able to get the troubled code fixed pretty quick.

Higher Quality Tea
United States
24 days using the app
November 6, 2024

I had a coding issue with one of my Flow's and the support team provided personalized, quick help and spotted the problem for me, saving me a lot of time and frustration, thank you to the support team!

Prete Studio
Canada
About 1 month using the app
November 22, 2024

Awesome, thank you so much! I owe ya one!!! Thank you for those snapshots and showing me! THATS VERY HELPFUL AND EXCELLENT CUSTOMER SERVICE (!!!) TY!

Lingo Ollie
United States
2 days using the app
November 18, 2024

Help center is really good! They solved the problem in 2 hours and they responded immediately. Thanks!

Pola & Mishel Natural Beauty SL
Spain
About 1 month using the app
September 22, 2024

I would definitely recommend this app to others

NaturalGlambyShebaRolle
Bahamas
About 4 years using the app