Sesami: Appointment Booking

We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly.

In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested.

A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business.

Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business.

If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!

Great team. They addressed issues we were having for our specific needs. Friendly service and they go beyond.

Mariana was very pleasant and informative. Even though we went over our time frame, she was courteous enough to continue helping and suggesting options I needed for my store. Thank you so much and look forward to using the Sesami platform for my business

we love sesami we use it for our Piercing studio and the integration with shopify make everything easy and consistent. The team is also responsive and very helpful!

Thanks for changing my consult times to 60 minutes!

I had an issue with the code not responding on a featured product and the fine folks at Sesami were able to get the troubled code fixed pretty quick.

I had a coding issue with one of my Flow's and the support team provided personalized, quick help and spotted the problem for me, saving me a lot of time and frustration, thank you to the support team!

I would definitely recommend this app to others

My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products

There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal

On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content

All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services

So it's like the site was always waiting for Sesami to exist

It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time

Awesome, thank you so much! I owe ya one!!! Thank you for those snapshots and showing me! THATS VERY HELPFUL AND EXCELLENT CUSTOMER SERVICE (!!!) TY!