Reviews (245)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the booking process, noting its ease of use and effective integration with Shopify. It supports various booking types, from service appointments to boat rentals, and features customizable options to meet specific business needs. The customer support is highlighted for its responsiveness and proactive assistance, enhancing overall business operations related to scheduling and bookings.

November 25, 2025

Changed to Sesami bookings on a trial and there have been several issues with integration and systems failing meaning we lost a lot of revenue. I think once the problems are resolved it has the potential to be a great product, unfortunately its not reliable.

Sliabh Liag Sauna
Ireland
22 days using the app
September 10, 2025

My experience with Sesami has been outstanding! I was assisted by Jeanny, who provided an incredibly attentive and caring service throughout the entire process. Every request I made was carefully listened to and addressed with great patience and professionalism. I also want to highlight the amazing work of the developers’ team, who implemented exactly what I needed with efficiency and clear communication. It’s rare to find such dedicated and supportive customer service. I’m extremely satisfied with the results and highly recommend Sesami not only for the quality of the app but also for the commitment and human touch of their team.

Astrology Readings
Australia
27 days using the app
August 8, 2025

5 Stars – Outstanding Customer Support!

In my 14+ years of running an online business, I’ve worked with countless platforms, but the customer support team at Sesami stands head and shoulders above the rest. Truly, they are the most incredible support team I’ve ever encountered.

From the very beginning, they’ve gone above and beyond. Taking the time to walk me through setup, answering all my questions (no matter how small), and making sure everything is running smoothly. Their commitment is clear: they genuinely care about their clients and the quality of their work.

It’s rare to find a team so dedicated, responsive, and thoughtful. Thanks to their outstanding support, I’m not only set up for success, but I’ll also be a long-term loyal user of this excellent scheduling software. Thank you, Sesami team—you’re truly the best.

Adrienne Furrie
Canada
9 months using the app
September 8, 2025

Help me to achieve the task

Montalvan Dermatology
United States
About 5 years using the app
October 24, 2025

Einfache & geniale Terminbuchung. Auch das Support Team antwortet innerhalb weniger Minuten!

Johann KATTUS
Austria
5 months using the app
October 14, 2025

couldn't connect google calendar

Madaras Graphics
United States
7 days using the app
Edited September 25, 2024

I use this app for booking tutors. Works great and they are always available to answer your questions!

They have got pricier over the years and as such have moved my rating to 4 stars.

STEM Tutoring Ottawa
Canada
Over 5 years using the app
May 5, 2025

Working with Mariana was awesome. She's incredibly knowledgeable, responsive, and PATIENT!!!! as she helped me get my website scheduler up and running. I had been struggling with it for a while, and she not only fixed the issue but also walked me through the process so I could understand it better. Her support saved me a ton of time and stress, and now everything runs smoothly. I highly recommend her services to anyone needing tech help—professional, efficient, and truly supportive! :-)

Kay L'Artiste Studios
United States
9 months using the app
July 4, 2024

This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.

Work Your Face
Spain
About 2 years using the app
Sesami Inc. replied October 4, 2024

Thank you so much, Stephanie, for your beautiful review!
We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.

August 14, 2024

Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.

KIMORA SKIN
United States
About 2 years using the app
Sesami Inc. replied October 4, 2024

Hey Kimora, Thank you for your review!
The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.