Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless appointment scheduling and payment collection features. It's particularly useful for businesses requiring bookings, integrating well with Shopify POS and Google Calendar. Many appreciate the responsive support team and the app's customization capabilities, including handling different time zones and treating appointments like products for pricing and discounting. It's noted for saving time by automating the booking process and aiding business growth.

April 20, 2023

This app exactly met our needs and performed very well! We started as an ebike rental business only and needed to collect payment for our ebike test rides in a very user-friendly and cost-effective way, while also letting us retain our website SEO (rather than using a third-party scheduling platform). The support team was always very responsive and helpful. Our business has grown and we are now focused full-time on carrying and selling ebikes from multiple ebike brands. As such, we no longer charge for our ebike-test rides and no longer require this app. We are very thankful for the Sesami team for all of their support and highly reccomend it!!

ebike escapes
United States
Over 2 years using the app
April 5, 2023

I am not very tech-savvy and don't know how things work. I downloaded this scheduling app hoping it would do what I need it to do on my website. The staff (Mariana and Leo) were incredible! So patient, helpful, thorough, and always positive! I really loved the experience. They guided me in the process of adjusting the scheduling app just as I wanted it and were happy to jump on a video call to talk things over just so I was happy with the setup. Highly recommend!

Square Feet Floor Plans
United States
Over 1 year using the app
Edited May 1, 2023

So far this app has been exactly what we're looking for. Simple, easy to use, intuitive, multitude ability to customize even with the lower tier subscription, and integrated with Shopify POS.

The team behind it is very helpful and responsive. Shout out to Mariana & Jeanny!
Update to my review: The app is now live in our site and everything is going quite smoothly. The Sesami team has been extremely helpful in assisting us with the Sesami Flows coding. Could not do it without their guidance. Definitely feeling like a gold client!

Silk Road Tea
2 months using the app
January 19, 2023

I was so confused downloading this app because I'm new to Shopify. However I was able to schedule a meeting with a team member and they put me on the right path on how to add my services. The team member was so knowledgeable and actually stayed online with me and help me set up my services. This made me so happy! I am super excited to use Sesami for my scheduling services.

United States
About 1 year using the app
January 27, 2023

We have used Sesami for over 3 years now. They are always adding to their offerings and their customer support is next level if you ever need a hand with anything they go above and beyond to help you solve it.

Also our clients love how easy it is to book a time spot with us, we get so many comments about how its so much easier than a lot of other options out there.

The Recovery Spa
February 7, 2023

Customer service is at the top of my list with any company I choose to do business with. This team has been surprisingly amazing. If this app can accommodate your scheduling needs, I highly recommend them, not just for the product, but for timely, understanding, and courteous client support.

Haute Body Contouring and Wellness Zone
United States
4 months using the app
Edited April 3, 2023

The Sesami development team is incredibly helpful when it comes to troubleshooting any issues. As someone who values prompt support, this is very important to me. However, I must note that Sesami does not offer SMS notifications for certain countries. This is a significant drawback for many businesses, as it can lead to a high number of no-show customers. Nonetheless, the Sesami team has assured me that they will work to resolve this issue. If they are successful, I will be pleased to give them a five-star rating, as this is the only feature I am currently missing.

Sacha Beauty
Over 1 year using the app
October 14, 2022

A big Thank you to the Sesami Team! Our company is constantly evolving, and Sesami makes our tasks a lot easier. The customer service team is amazing, very reactive AND proactive, and they always go the extra mile for us, which is greatly appreciate. We also enjoy that they always make sure that there is a solution for any problems or special demands that we have!

About 2 years using the app
April 20, 2023

Great booking app with very well-thought out features and functionality. Also, great development team behind it that is constantly improving the app with regular updates. They support their clients and walk them through the app's features during multiple onboarding calls. Couldn't have asked for more

3 months using the app
April 12, 2023

Great customer service! The app does the job required. It was the only app I could find that would work well with Shopify and Klaviyo for a fully automated system

nvenn hair and beauty
26 days using the app