Reviews (252)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining complex booking processes, like boat rentals and service operations. It integrates seamlessly with Shopify and Shopify POS, supports multiple workflows, and syncs with calendars for smooth scheduling. The app is reliable across time zones, with a functional free plan. Customer support is frequently praised for being responsive and helpful, often customizing solutions to meet specific needs.

January 17, 2026

I have enjoyed communicating with Mariana and her Sesami team through out my process of using this app. I love their availability and how they truly help their clients with their concerns. I recommend this app and most importantly I would like to emphasize how great Mariana has been with me as I continue and learn their app.

Issa Selflove Oasis
United States
6 months using the app
March 13, 2026

I quickly jumped in a call with Jeannie to set up the integration with Klaviyo, she was extremely helpful and very quick to understand and resolve our issues.

Hereu Studio
Spain
About 2 months using the app
February 19, 2026

My initial setup meeting Mariana was excellent. Mariana was knowledgeable and patient.

True Olive Connection
United States
About 2 months using the app
November 25, 2025

Changed to Sesami bookings on a trial and there have been several issues with integration and systems failing meaning we lost a lot of revenue. I think once the problems are resolved it has the potential to be a great product, unfortunately its not reliable.

Sliabh Liag Sauna
Ireland
22 days using the app
February 18, 2026

very helpful, thanks Jeanny!

MyDasma Shop World
Australia
About 1 month using the app
March 17, 2026

Bonne application, dommage qu'elle ne soit pas en français

PhiL Øzofy Trippy
France
6 days using the app
Edited September 25, 2024

I use this app for booking tutors. Works great and they are always available to answer your questions!

They have got pricier over the years and as such have moved my rating to 4 stars.

STEM Tutoring Ottawa
Canada
Over 5 years using the app
August 8, 2025

5 Stars – Outstanding Customer Support!

In my 14+ years of running an online business, I’ve worked with countless platforms, but the customer support team at Sesami stands head and shoulders above the rest. Truly, they are the most incredible support team I’ve ever encountered.

From the very beginning, they’ve gone above and beyond. Taking the time to walk me through setup, answering all my questions (no matter how small), and making sure everything is running smoothly. Their commitment is clear: they genuinely care about their clients and the quality of their work.

It’s rare to find a team so dedicated, responsive, and thoughtful. Thanks to their outstanding support, I’m not only set up for success, but I’ll also be a long-term loyal user of this excellent scheduling software. Thank you, Sesami team—you’re truly the best.

Adrienne Furrie
Canada
9 months using the app
July 4, 2024

This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.

Work Your Face
Spain
About 2 years using the app
Sesami Inc. replied October 4, 2024

Thank you so much, Stephanie, for your beautiful review!
We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.

August 14, 2024

Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.

KIMORA SKIN
United States
About 2 years using the app
Sesami Inc. replied October 4, 2024

Hey Kimora, Thank you for your review!
The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.