Sesami: Appointment Booking

Sesami: Appointment Booking

by Sesami Inc.

Booking app & calendar for selling services online & in-store

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (5)

All reviews

11 - 20 of 120 reviews

Freeman

Exactly what we needed to be able to offer appointments during this health crisis. very simple and easy to integrate into our shopify page and google calendar.

Doll Factory by Damzels

Randy and his team are awesome. The support they give is the best I've seen on Shopify.
The app is very easy to use and implement.

Ademán Ceramics

Very easy to use and works great with Google Calendar. YouTube tutorial was very helpful, i strongly recomend it.

Slowfashion GmbH

they solved our problem immediately....great job! the app works very umcomplicated and is very easy to understand.

Upskill Beauty Company

Building my THIRD store with the Sesami app. Love the functionality. Love the support. Highly recommend.

ierac-i

Moving across to Sesami has so far been a great experience with the customer support doing a great job making sure its a smooth transition. Highly recommend

Rondo del Valle

Nice idea and implementation with shopify, but it is still missing some features for booking services.

New England Mischief

Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this issue asap. I have submitted 2 support tickets with no response. Almost 72 hours later and still no response.

Developer reply

June 12, 2020

Hey there Tara,

We are not quite sure why you wrote 72 hours without a response when we have been in constant communication with you over email. In fact we replied within 2 hours of your first email and we last exchanged emails 1 hour ago (3pm EST friday, Jun 12).

As we stated multiple times over email, to create exact booking times for your clients, you just simply have it as your availability. For example :

3:00pm to 3:45pm
4:00pm to 4:45pm
5:00pm to 5:45pm

We can even enter it in for you manually in your account (as we have offered over email). And the 3:30 appointment happened because you had a 30 min buffer time set, as we already explained this before on a reply two days ago.

In the end, we are just here to help you succeed using Shopify and our app Sesami. We are not perfect and we know we still have much more work to do in our journey to become the world's best appointment scheduling application. However in this situation, a 1 star review is completely unwarranted.

Cool East Market

We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.

Barrelhouse Club

I used Sesami for booking day-of rentals pre-covid to reduce the amount of administrative work for me.