Reviews (431)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customization, ease of use, and effective scheduling features suitable for various business models, including service and rental industries. It integrates seamlessly with Shopify, offering an intuitive interface that enhances both merchant and customer experiences. The app supports multiple languages and provides multifunctional booking options. Merchants also appreciate the responsive customer service and continuous improvements based on their feedback.

September 27, 2020

Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.

False Creek Dermal Dr
Canada
About 4 years using the app
April 27, 2020

I have been really impressed with the whole team at Sesami. They have been extremely supportive throughout the whole process.
It's the only system that is flexible enough to allow my tricky process to be developed and brought to life.
I can't reccomend this app enough.

Flour and Gold
New Zealand
Almost 4 years using the app
Sesami Inc. replied May 11, 2020

Thanks for your glowing review. We're here to help as we know each business is unique with it's own processes.

December 17, 2019

Great app, plus Randy & team are super responsive & helpful.
Features like buffer time are very useful to incorporate travel time into agenda for services delivered at the customers' home.

Another Garde
United States
Almost 4 years using the app
Sesami Inc. replied January 3, 2020

That's great! Thanks so much for you support and review! For those reading these reviews but haven't signed up yet, in Sesami you can set "buffer times" before and/or after appointments, for breaks, preparation and travel. :)

Edited September 28, 2021

Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU

Blackgirlmathematics
United States
Over 3 years using the app
Sesami Inc. replied September 18, 2020

Hey thanks for taking the time to leave us a review. To reply to some of your points:

- The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like.

- In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you.

The Sesami Team

November 13, 2020

Just installed, but very pleased so far with the results! Dashboard is WAY easier and more intuitive than previous apps we've tried. Customer service was quick to help resolve any issues. Would definitely recommend.

Village Maternity
United States
Over 3 years using the app
Edited September 18, 2020

I couldn’t be more pleased with the help. I am a complete novice ~the rep not only helped, but went above!

Holistic ID
United States
Over 3 years using the app
August 13, 2021

Super SAV, simple d'utilisation, je recommande. Quelques petits soucis au démarrage sur la visualisation du calendrier, mais le chat de support à su régler rapidement le problème.

JOY Concept
France
Over 3 years using the app
November 7, 2023

Love the Sesame app and how it integrated with our site. The team at Sesame has been great to work with and have gone out of their way to provide some custom integration and features for us! Thanks so much!

BAM Liquidation
United States
Over 3 years using the app
Sesami Inc. replied March 13, 2024

Thank you, BAM Liquidation team!
We also love working with you and are always here to enhance your and your clients' booking experience.
- Sesami

March 17, 2021

I was having trouble on my end setting up the app and was kinda stressing out because I was getting ready to launch my service within hours. I contacted the support team and quickly recieved a call back walking me through my issues, which now I know didnt even have anything to do with the app but with my Shopify account set up. Nonetheless, I appreciate the great customer service and willingness to go above and beyond. The app is super innovative and seamless + the assurance knowing I can reach out for help calls for this 5 star review!

PLAN.HER
United States
Over 3 years using the app
August 27, 2020

Very nice interface, easy to use and fully customizable for large business requirements and specifications that my locations required

Rudy's Reloaded
United States
Over 3 years using the app