Reviews (1,683)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to manage their stores. They praise the high-quality, customizable products and the variety of options available. The responsive customer service, comprehensive training resources, and prompt order fulfillment and shipping are also highlighted. Additionally, the availability of a free plan, downloadable resources, and active community support enhance the user experience.

July 29, 2023

I like the way they have a free course to help navigate shopify store. It am half way through the course now and plan on finishing in a week or so...

Grin & Go Store
United States
28 days using the app
March 16, 2023

Amazing experience with the team here at ShineOn, including a wealth of up-to-date knowledge shared on the platform.

CustomSpecialGifts
United Kingdom
28 days using the app
August 30, 2022

Great support from ShineOn, high-quality products. I love this app. Now have multiple stores using the app, 100% print-on-demand.

Jewelzli
Bangladesh
27 days using the app
March 3, 2023

Very easy to use and easy integration. The products is good and nice. Delivery time is fast. Happy to work with Shine on.

Blu88Shop
Norway
25 days using the app
April 17, 2023

Shine On itself has many many problems. There is no customer service number to call if you have an issue, the chat person acts like they can't make any kind of decision about anything. If something does go wrong all you can do is hope the chat person actually does their job and corrects the issue. You're left hanging hoping the issue will be fixed. You have to chat and check behind them repeatedly to make sure your issue is fixed. Overall not a good company to do business with especially if you have an online store.

Cutesy Pie Cutie
United States
Almost 2 years using the app
ShineOn replied April 18, 2023

Thank you for sharing your feedback with us! This is not the experience we want for our Merchants. We reviewed the support tickets you submitted, and we are glad to see that you left positive reviews with our live support chat. We also noticed that the tickets were related to order status inquiries, and we didn't find any negative feedback from those interactions.

We would like to apologize for any confusion or frustration you may have experienced, and we would like to assure you that we value your feedback and take it seriously. We're committed to providing the best possible service to all of our Merchants, and we would like to work with you to address any remaining concerns you may have. If you're willing to give us another chance, we'd love to offer you VIP Support for your account. We appreciate you and look forward to the opportunity to serve you again!

March 9, 2023

I am loving this app. It has been a fun experience. I do wish we have more products in the beginning to chose from.

Gigiz Express
United States
About 1 year using the app
August 27, 2023

Profitable print on demand business on Jewellery field, almost one year with shineon now and i'm satisfied

MJ-Gifts
United States
About 1 year using the app
June 18, 2023

Really easy to set up and navigate around site. Great app would recommend to other looking to start out.

24hour online store
United Kingdom
24 days using the app
March 26, 2023

Very Nice System. Easy to navigate and use, with multiple avenues to build and design whatever you can imagine.

OneLveProductions
United States
24 days using the app
April 25, 2023

You guys should check out a very nice app. I tried it and I'm loving it myself. Always shine while using shine

Pure Modesty
United States
24 days using the app