Reviews (1,730)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.
Refine
-
By rating
Fantastic so far i just started stay tooned and ill get back to you as soon as possible sorry need a hundred characters lol
I’m loving my experience with Shine on. Becoming more creative and having beautiful products to display in. I definitely recommend the products.
Great so far! I'm also in the ShineOn Challenge. Everyone in the ShineOn community is so helpful with getting our businesses up and running. Really glad I found them! Also, the ShineOn Treasury is a gem. Mike Crist is an awesome motivator, love his live streams and YouTube vids.
So far so good! Still getting through the training!
I like the way they have a free course to help navigate shopify store. It am half way through the course now and plan on finishing in a week or so...
Amazing experience with the team here at ShineOn, including a wealth of up-to-date knowledge shared on the platform.
I like ShineOn
Great support from ShineOn, high-quality products. I love this app. Now have multiple stores using the app, 100% print-on-demand.
Very easy to use and easy integration. The products is good and nice. Delivery time is fast. Happy to work with Shine on.
Shine On itself has many many problems. There is no customer service number to call if you have an issue, the chat person acts like they can't make any kind of decision about anything. If something does go wrong all you can do is hope the chat person actually does their job and corrects the issue. You're left hanging hoping the issue will be fixed. You have to chat and check behind them repeatedly to make sure your issue is fixed. Overall not a good company to do business with especially if you have an online store.
Thank you for sharing your feedback with us! This is not the experience we want for our Merchants. We reviewed the support tickets you submitted, and we are glad to see that you left positive reviews with our live support chat. We also noticed that the tickets were related to order status inquiries, and we didn't find any negative feedback from those interactions.
We would like to apologize for any confusion or frustration you may have experienced, and we would like to assure you that we value your feedback and take it seriously. We're committed to providing the best possible service to all of our Merchants, and we would like to work with you to address any remaining concerns you may have. If you're willing to give us another chance, we'd love to offer you VIP Support for your account. We appreciate you and look forward to the opportunity to serve you again!