Reviews (1,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.
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I haven't gotten near enough help or support
We're really sorry to hear that you haven't received the support you need. We want to ensure that your experience with ShineOn is as smooth as possible. Please reach out to our support team again, and we’ll make sure you get the assistance you're looking for.
If you have specific questions or issues, feel free to share them here, and I'll do my best to guide you.
Thank you for your feedback!
-ShineOn Team
Doesnt show my order
Thank you for bringing this to our attention. I'm so sorry to hear that you're having trouble seeing your order. I understand how frustrating this can be, and we're here to help resolve it as quickly as possible.
Please reach out to our support team with your order details so we can look into this for you right away. We want to ensure that everything is working smoothly for you.
Thank you for your patience, and we appreciate your feedback!
-ShineOn Team
Easy and quick
Thank you for your review! We're glad to hear that you’re finding ShineOn easy and quick to use. Simplicity and efficiency are what we aim for!
Keep shining and happy selling!
cool so far
Thanks for the feedback! We're glad to hear things are going well for you so far. If you have any questions or need assistance as you continue, feel free to reach out.
Keep shining and happy selling!
I have to say this app is very user friendly
Thank you for your feedback! We're thrilled to hear that you find ShineOn very user-friendly. Making things easy and accessible for our users is one of our top priorities.
If you ever have any questions or need assistance, we're here to help.
Keep shining and happy selling!
Created product but shopify keeps saying it is out of stock this is very annoying
We’re sorry to hear that you’re experiencing this issue with Shopify. It sounds frustrating, especially after putting in the effort to create your product. This out-of-stock issue can sometimes happen due to inventory settings or sync problems between ShineOn and Shopify.
Here are a few steps you can take to troubleshoot the problem:
1. Check Inventory Settings: Go to the product page in your Shopify admin and check the inventory settings. Make sure that the “Track quantity” option is unchecked if you’re not tracking inventory, or if it is checked, ensure that there’s sufficient stock listed.
2. Sync Issues: Sometimes, syncing issues can cause products to show as out of stock. Try resyncing your products from ShineOn to Shopify.
3. Check ShineOn App Settings: Ensure that your product settings in the ShineOn app are correctly configured to sync with Shopify. Double-check the stock levels and fulfillment settings.
4. Contact Support: If the issue persists, it might be best to reach out to ShineOn or Shopify support for assistance. They can help diagnose the problem and get it resolved quickly.
We want your experience to be smooth and frustration-free. If you need more help, don’t hesitate to reach out to our support team.
Thank you for your feedback!
-ShineOn Team
I would recommend ShineOn to anyone looking to have a great customer experience, fast shipping and looking for high quality items that are made in the US.
Thank you for your kind words! We're thrilled to hear that you would recommend ShineOn. Your support means a lot to us! You rock and we can't wait to see what's in store for you!
Best customer service
Thank you for your feedback! We're thrilled to hear that you’re pleased with our customer service. Providing excellent support is a top priority for us.
If you need any further assistance, we're always here to help.
Keep shining and happy selling!
I love the different products I can create with ShineOn. So many different design shoices make it easier for me to create new designs all the time.
Thank you for your kind review! We're thrilled that you're enjoying the variety of products ShineOn offers. You rock, and we can't wait to see what you create next! Keep up the creativity!
Very user friendly very simple
Thank you for your feedback! We're glad to hear that you find ShineOn very user-friendly and simple to use. If you have any questions or need assistance, we're here to help.
Keep shining and happy selling!