Reviews (1,729)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.

June 14, 2024

super easy to use and very flexiable

Memeroishine
United States
About 2 months using the app
ShineOn replied June 18, 2024

Thank you for the positive review! Wishing you all the success!

May 23, 2024

When I', creating a design and need to change it, the app freezes/spins and I have to exit out completely, losing all of my progress.

Inspiration Treasures
United States
4 months using the app
December 30, 2023

Great app... one thing that would make it more convenient is to have an option to upsells for ALL products. To be able to see what is chosen for each and able to switch on and off for all instead of always individual. Also, have those that are individual. However, things like the package protection and gift wrapping/bags could be for all products. Also, I do DS as well and would like the cart and checkout to be compatible with other apps. Monster Upsell and Reconvert where I have made many upsells. Would love to be able to add more options to upsells for DS products while still being able to optimize upsells with Shine On too. Thanks.

Shoptopia
United States
3 months using the app
February 8, 2024

I like Shine On for the products they represent and are of good quality and saleable.
I get my questions answered and I can depend on them to point me in the right direction.
Thanks for producing a platform for the little guys to start a business without the high cost of doing business.

Gift for Bestie
United States
9 months using the app
April 3, 2024

Shout out to Ambyr and Hanie for helping me with a major issue. They walked me through the solution and gave me the necessary updates in real time. Their friendliness and professionalism stood out. They made all the difference for me and my customers. Thanks again Ambyr and Hanie. I appreciate you. You're awesome.

Elena Brook
United States
8 months using the app
ShineOn replied April 8, 2024

Thank you for your shout-out and kind words about Ambyr and Hanie! We're delighted to hear that they were able to assist you with your major issue. They truly make a difference for our customers, and we appreciate your recognition of their efforts. We're lucky to have them on our team, and we're here for you whenever you need assistance. Thank you again for your appreciation!

March 16, 2024

I would highly recommend ShineOn, the app is user-friendly, and their support goes above and beyond to help when you need them.

Joyful Heart Jewelry
United States
Over 2 years using the app
ShineOn replied March 18, 2024

Thank you for your wonderful review! We're so happy to hear that, We're honored to have you as a part of our community and look forward to seeing you thrive!

June 6, 2024

I don't know why it is asking me to give a review when I haven't used it yet, but I think its worth it!? I dunno..

Thread Revel
United States
About 1 month using the app
ShineOn replied June 11, 2024

Thank you for sharing your thoughts! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.

January 17, 2024

I have been selling now with ShineOn for a few years. They are the ONLY POD I use for my store. They are amazing in every way.... support, training, products... I just love them! :)

Cross The Light
United States
Almost 3 years using the app
December 19, 2023

Due to the alarming development, it is currently only enough for 1 star. I would like to give it more, but I don't see the reason for it at the moment and I don't see ShineOn being willing to change these things.

Product prices: The product prices were increased massively within a very short time without reason and without announcement! The costs of some products are already so high that it makes little sense to sell them.

Subscription: The newly introduced subscription is completely overpriced (835$/year) and reflects the current greed for profit. With the subscription you can buy back the "old product prices" for expensive money - it doesn't have much more to offer (in my opinion).

Too many upsells from ShineOn: ShineOn constantly wants to sell you something, even though you are actually the seller. Whether it's the subscription or new courses, there's always something. All for your own good, of course :)

No more sales unit bonus: There used to be better product prices (pricing tiers) for a certain number of units sold - these have been completely abolished without notice.

ShineOn Cash: Dubious internal cash system that nobody needs. If you take your customers to a ShineOn partner store and they shop there, you receive "digital" ShineOn Cash. Completely pointless and unnecessary.

ShineOn Support: Partly incompetent and only trained for theory. Nobody knows or comes from practice and knows how the real processes work. As a rule, you get standard phrases and nothing tangible.

There are also individual products that are popular and well received by customers - but I expect that too and would not emphasize it as something special. Without these products, ShineOn would probably not exist. So there are also good things, but unfortunately the development has been more negative.

Of course there are also a handful of people who are very successful with ShineOn, but the majority are more likely to fail or end up making no profit because they spend too much money not only on the store + marketing but also on everything to do with ShineOn.

Dein Schmuck Geschenk
Germany
Over 3 years using the app
May 14, 2024

Its an interesting app and loving it. If some other features can be added for the free to help new business scale further and achieve more. Would definitely recommend it anytime

Flexy Express Shop
United States
5 months using the app
ShineOn replied May 16, 2024

Thank you for your feedback and recommendation! We're glad you're enjoying the app. We're always looking to improve, so your suggestion is greatly appreciated. Thank you for being an integral part of our Print-on-Demand community and we can't wait to see you reach new heights!